Stefka Chaprazova Email & Phone Number

Sofia, BG

Establishing the Product and Project Management Office

Lead the teams of Product Owners and Project Managers;Define and implement the processes, tooling and organization of the SDLC and teams;

In charge of total 34 Project Managers and Business Analysts in 6 destinations around the globe (Bulgaria, Kenya, Ghana, India, Philippines and Mexico) mainly dedicated in Continuous improvement, optimizing the work and processes, developing and implementing Career path for PMO department, working on development of the team soft and tech skills.Around an.

Product Owner of “Araya” Project Management Tool exclusively designed for internal purposes and aligned with the methodology and processes used by the company.Responsible from the idea, definition to the implementation and go live.

Sofia, Bulgaria

Software Group is a global technology company that is specialized in delivery channel and integration solutions for the financial inclusion industry. Founded in 2009 and headquartered in Sofia, Bulgaria, it currently serves a worldwide client base from 9 regional offices located in Australia, Bulgaria, Egypt, Ghana, India, Kenya, Mexico, the Philippines.

• Responsible for managing varying in size and complexity software development projects, web applications and integration of new systems and platforms in the company.Main projects:(1) Leading the Vivacom Process.
• Lead end-to-end implementation, from conception through post implementation, as well as day-to-day operations of various projects
• Creating and organizing a project team by drawing on a number of internal and external resources as needed
• Working closely with architects, engineers, developers, QAs, business, sales, marketing teams, finance department and procurement and coordinating all activities
• Ensuring the business requirements are “translated” to the technical/IT teams
• Responsibilities include working with international external vendors and acting as single point of contact

• Main activities and responsibilities
• Observe for delivering high quality standard projects to ensure client satisfaction
• Responsible for analysis, quotations and price proposals for key client’s large-scale projects
• Estimating project delivery schedules and ensuring meeting the accepted deadlines
• Ensures accurate invoicing and monitors payments for all projects
• Anticipates clients needs and proposes alternative projects solutions (technical advices)

• Main activities and responsibilities:
• Set initial project objectives and scope
• Planning and organizing including estimating cost, duration, resource needed
• Control project execution - coordinate with Desktop Publishing Team and Quality Assurance Team and resolving project issues
• Communication with the client for updating, issues with specific project
• Responsible for delivering on time and within the company quality standards

Bachelor, Computer Science And Technology

Computer architecture, computer graphics, computer systems and networks, computer science, programming, etc.

Master, Mba

Business planning and control, marketing, organizational behavior, finance, strategy, operations management, information technology.

English Language