Stef Macleod Email & Phone Number

Newman, Western Australia, Australia

| Service Technican | BHP Southflank | MEM Ancillary | MEM Trucks |

Western Australia, Australia

Worked in a Fly-In, Fly-Out capacity as trade assistant in a large team of casual and permanent employees and contractors for a range of Fortescue Mining Group (FMG) sites.Cleaned and stocked working environment at all times, provided support to FMG’s team of HD Fitters, Electricians, Technicians, Service people, LV Mechanics & Drill Fitters - through communication, retrieving service kits and general support. Assisting in the service procedure on the fleet of 793F trucks. Assisted fitters in their inspection of Ancillary machinery. Following all spotting safety requirements when moving the machine into the work bay. Daily operation of the forklift and reach truck executing a high safety mindset. I provided support in the tool store by utilising the POS system to utmost competency, along with excellent customer service. My complete compliance with all workplace, site health and safety policies and proceedures to ensure I reduced the risk of any workplace injury.

Christmas Creek

Worked as a utilities and customer service specialist supporting the greater workplace of FMG, also in a Fly-In, Fly-Out capacity.Performed pre-start briefings to ensure staff where fit for work and aware of priority tasks or emergent safety concerns, restocked the shop floor, provided customer service in a camp shop and wet mess bar setting. Exercised cleaning runs for outdoor areas and grounds at camp practice hygiene standards, safe chemical use, manual handling and safe work policies to prevent repetitive strain injury, participated actively in a team setting, to gain knowledge and skills in my desired industry.

Mandurah, Western Australia, Australia

Ensuring our store display is current and in line with correct pricing and advertising specials. Ensuring the store staff and customers are adhering to all Covid Govt Regulations. Being the first point of contact for any transaction in our store, I am also the friendly face and team member, ready to greet our regular clientele with their liquor requirements. I provided helpful advice with extensive product knowledge, finalising purchases using the point of sale system and cash handling. Completing all product restock to shelves and fridges and cool rooms, completing customer online orders, cleaning & maintaining covid safe guidelines for stores and working at the busy drive-thru store in Warnbro.

Gosnells

Business Development Manager Extraordinaire! I was lucky enough to work in a supportive family business where I loved coming to work everyday! My part time role was to ensure all new management inquiries became new listing's for the rental department. Overseeing new business marketing and attending all business specialists duties. My vast knowledge and experience in running a property management department was entrusted to implement policy changes that benefited the day to day running of the office. I implimented a real estate based program called inspection manager. I promply attended to emergency maintenance and prioritised other jobs accordingly. I handling all aspects of property maintenance including scheduling and liasing with contractors, clear communication and negotiation with owners and tenants, data entry of invoices and month end data processing, scheduling of home opens, rental inspections, final bond inspections, property condition reports, court applications, all online data entering and marketing, processing receipts of daily rental payments, cash handling, processing the daily banking and mail.Marketing the Gosnells Guru Nathan Frisina was a positive experience as we built up his social media presence. I managed his online platforms with all his marketing material in a creative and effective way to promote his sales listing's and real estate services.

Western Australia, Australia

My short term assignment was to assist and manage the Fleet Sales Account Managers busy schedules. These account managers service larger fleet businesses and I was able to maintain the background composure and smooth running of all staff in this department.I was responsible for ensuring purchase orders were entered and followed through, complete all paperwork and relevant documents complying with licensing and dept commerce, invoice and email correspondence, work harmonious with all departments for clients requirements, quoting and product sourcing particular to mine site builds and specs and build relationships with tender propositions.

Perth, Western Australia, Australia

Thanks to my many years of service in the real estate industry I have a highly disciplined work ethic. Ensuring all my portfolio duties were carried out to the highest of standards. My strong focus on team moral meant a happy workplace and I lead the team to live by the belief that we treat all tenants, owners and contractors with upmost respect and transparent approach. I became the Senior property manager in 2012 where my dedication and hunger for success to grow the rent roll was invaluable for the continuation of the agency. I appreciated the great working relationship I had with our agency director Laurie Kelly (RIP) who supported the integration of a new business model which saw a huge overhaul to the departments pricing and fee structure for owners. It was invaluable experience in any business aspect.Other day to day portfolio duties included oversee of any vacating tenants, comprehensive market study and reporting to determine rental prices in current market conditons, organsing of all advertising requirements and home open bookings. scheduling rental inspections, completing final bond inspections for vacating tenants, complete understanding of all property maintenence and ensuring consistent and clear communication is delivered to owners. No nonsense approach to rental arrears and invoices. Attending court proceedings on behalf of owners when required. Full understanding and adherence of the real estate and business agents act and abide by our code of conduct.

Perth, Australia

Completed my training for EAST, WEST and NORTH Yard at BHP Billiton Port Hedland using 1SAP, PMAC, MATRIX Including Das and car dumping allocation / ROS-BOARD. Duties include but not limited to: Investigate machine alarms and co-ordinate correct site attendants for fixing break downs and service requests. Maintaining the shift plan co-ordinates and working closely with shift supervisor, setting up and maintaining all routes to and from car dumpers / stackers / reclaimers and ship loaders, liaising and controlling all ship loader movements including ore breaks, time schedules, problems and repairs, following correct procedures regarding all car dumping, stacking and reclaiming requirements, ensuring supply chain needs are met and complied with including delay accounting, Identifying and complying with all KPI indicators, having clear communication between control room and site over radio, understanding belts / conveyor systems including brakes and drive motors, understanding fundamental areas of electrical plants and all site machinery ranging from the smallest (onsite vehicles) to the largest of all on site (Lump rescreening plants (LRP), reclaimers, stackers and car dumpers), making sure that all safety environment and cost operational production targets are met.On site experience: driving reclaimers and moving stackers by local on site control, hosing chutes and checking proxy limit switch’s, spotting belts and tracking frames, driving ship loaders and all production technician work including sampling on site at BHP Finicane Island and Nelson Point.

Welshpool, Western Australia, Australia

Selling new vehicles to ABN holders / Fleet entitled Business owners. Obtaining and maintaining healthy client relationships and acquiring new clients. Ensuring the processing of purchase orders were done correctly and in a timely manner, planning and monitoring vehicle build dates and providing our clients with clear communiction for schedules and final delivery dates. Working closely with our Dealer principal Joe Zito and fellow Sales managers to ensure our clients needs were met with strong customer service focus to ensure high client satisfaction. Full knowledge of eranet, net term, navision, myfleet, licensing, used car disposals and aquasitions. Corresponding promptly to all email enquires and internet sales leads. Completing all administration paperwork to support back end departments. Meeting strenuous deadlines and the use of problem solving strategies assisted buiding my spirited time management skills to propel me along in satisfying monthly kpi demands. My wide product knowledge includes factory and aftermarket accessories and being mechanically minded makes for clear communication across our team. I have instinctive team leadership qualities and love interacting and leading with different departments to proudly be part of retail events such as the 4WD show and new vehicle launches. I developed an integral range of skills whilst being mentored by senior management on tenders and proposals and my commitment to safety was proudly holding the chief fire warden role and maintaining a strong focus on hazard reporting and support to ensure continuous improvement to health and safety proceedures in the workplace.