Go-getter with structured as well as creative (out of the box) approach. As a manager I achieve results above target by focusing on people and teamwork (cross-team, cross departmental). When in individual missions, I get the job done using a down-to-earth, practical and logical approach, based on a sound balance between the use of methodologies, best practices and common sense.Specialties: * ITIL 4 Strategist (Certification in progress)* ITIL 4 Specialist (Certification in progress)* Certified ITIL 4 Foundation* Certified Six Sigma Yellow Belt* Certified SFC (Scrum Fundamentals Certified)* Certified ITIL V3 Foundation* Certified Business Process Manager* Certified ISO 20000 Consultant* Certified IT Service Management Foundations (ITIL V2)* Certified ISO 9001:2000 Internal Auditor (SGS)* Governance Management* Business Process Mgmt & Governance* Quality Mgmt* Service Desk Mgmt* Training mgmt, International Train The Trainer * Customer Relationship Mgmt* Project Mgmt* Within own company: day-to-day mgmt.Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains. Our talent services allow you to seamlessly scale your team while connecting you with skilled professionals around the world who align with your chosen technologies. Our focus lies in managed solutions, and we empower businesses to move at speed and achieve goals efficiently. We support four service lines including customer experience, digital and product engineering, data and analytics, and cloud transformation in addition to three engagement models including talent services, global talent centers, and managed solution capabilities. Randstad Digital was announced on August 30, 2023, under the umbrella of Randstad, the world’s largest talent company and a partner of choice to clients. Randstad has a deep understanding of the labor market and helps clients to create the high-quality, diverse, and agile workforces they need to succeed. Our 25,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs. We generated revenue of €27.6 billion. Randstad N.V. is listed on the Euronext Amsterdam. For more information, see www.randstad.com.