Stephen Grainer Email & Phone Number

Richmond, Va, Us

Richmond, Va, Us

Mechanicsville, Va, Us

• Designed and developed the responsive redesign for The Incomparable, a podcast network with dozens of podcasts and hundreds of thousands of listeners.• Created The UX Compendium, a comprehensive set of Sketch templates ranging from personas and scenarios to site maps and wireframes, with 100+ templates and 600+ symbols.• Wrote UXcellence, a blog on user experience, product design, and development with over 70 articles and cataloging more than 300 UX-oriented books.• Designed and built ColorBot, a simple tool for converting colors and creating color palettes, and the UX Tool Belt, to showcase UX methods and facilitate planning UX processes.• Created digital design assets including cards, templates, and fonts, with several thousand product sales across Etsy and Creative Market.

Raleigh, Nc, Us

• Led design and prototyping for many features of a web-based point-of-sale system that was successfully piloted and subsequently deployed to 5000+ stores nationwide.• Led the creation of a cross-platform design system, building and documenting over 70 components with more than 400 variations, 50+ design tokens, and dozens of color and type styles.• Designed and prototyped features for a multi-million dollar B2B e-commerce platform catering to professional garages and mechanics, encompassing parts procurement, vehicle fleet management, order tracking, and more.• Mentored a global team of designers on Figma, design systems, user experience best practices, and user research methodologies.• Conducted usability testing and discovery sessions with general managers and store team members to improve the point-of-sale system and determine high priority enhancements.

Richmond, Va, Us

• Led research and discovery efforts for diverse product concepts for living a more meaningful life within an early-stage startup.• Interviewed dozens of potential users to capture ideas, understand their needs, and test prototypes.

Richmond, Virginia, Us

• Conceived and prototyped a Customer Effort Score dashboard product.• Designed and developed the responsive front-end for myVDOT, a citizen portal enabling Virginians to report road issues and track repair status.• Designed content-driven templates for Markel Specialty Insurance, ensuring brand consistency across diverse insurance programs and products.• Contributed to the design of internal web applications and dashboards for diverse organizations such as the International Missions Board, AMF Bowling, and Advance Health.

Richmond, Virginia, Us

• Developed the responsive redesign of the DuPont Community Credit Union website.• Provided design assistance to help define iconography, homepage layout, and main menu navigation for the DuPont Community Credit Union website.• Led the responsive redesign of the rebranded SingleStone website.

Atlanta, Ga, Us

• Grew visitors of GameSkinny from a couple of thousand total visits per month to over a million unique visitors per month.• Oversaw design and front-end development for GameSkinny.• Mentored junior developers on best practices for front-end development.• Conceived and implemented a gamification system, effectively encouraging active engagement from both writers and readers by unlocking rewards for continued participation.• Wrote much of the microcopy on interactive elements and calls to action, using analytics and event tracking to gauge the most effective options.• Documented new features and wrote guides aimed at enhancing writing skills and encouraging participation within the community.

Glen Allen, Va, Us

• Designed interactive prototypes for new products and features using HTML/CSS, Axure, Photoshop, and InVision.• Led remote and in-person user research sessions on a weekly basis, engaging job seekers and small business owners for discovery, product viability testing, market research, and usability testing.

Richmond, Va, Us

• Designed, developed, and wrote content for the Technology Services website and blogs.• Designed and developed multiple web applications from concept to release, including FileDrop — a web-based file-sharing system for sending large files and tracking their receipt — and the A-Z index, a catalog of all VCU websites organized by category and searchable by keywords, with a powerful backend for university web developers to manage website data and view website statistics and compliance reports.• Designed and developed the Technology Services mobile website.• Defined and enforced mobile, web, and app design standards for the university.• Maintained and supported university-wide web applications, including blogs, iTunes U, wikis, and Urchin search analytics.• Worked with other departments to update the VCU website.• Analyzed university websites and guided university webmasters to compliance with brand, web, and accessibility standards.• Trained users on and developed templates for the Movable Type blogging platform.

• Designed and developed the main organization website, along with several other sites for various projects, conferences, and marketing initiatives.• Designed a thrice annual statewide print newsletter.• Designed print and online marketing materials for a statewide Race to GED initiative.