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@benefitfocus.com
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Stehle Smith is listed as Customer Success Specialist at Benefitfocus at Benefitfocus, a company with 1288 employees, based in Greater Tampa Bay Area, United States, United States. AeroLeads shows a work email signal at benefitfocus.com and a matched LinkedIn profile for Stehle Smith.
Stehle Smith previously worked as Customer Success Specialist at Benefitfocus and Application Analyst at Benefitfocus. Stehle Smith holds Bachelor'S Degree, Biology, General from College Of Charleston.
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AeroLeads found 1 current-domain work email signal for Stehle Smith. Compare company email patterns before reaching out.
Stehle Smith is a Customer Success Specialist at Benefitfocus at Benefitfocus. They possess expertise in claim, insurance, property and casualty insurance, casualty, commercial insurance and 13 more skills.
Listed skills include Claim, Insurance, Property And Casualty Insurance, Casualty, and 14 others.
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Respond to customer inquiries regarding product functionality or system issues; gather pertinent details from customer to properly assess and respond with action plan/resolutionServe as key communication point for customers’ issues and work to resolve complex issues while providing system knowledge and expertiseWork directly with customers to troubleshoot.
- Identify issue trends and troubleshooting reoccurring or one-off issues- Extensively research issues to identify and provide root cause- File trouble tickets that require support from engineers to resolve- Collaborate both internally and externally with associates and clients to coordinate resolutions regarding platform issues- Participate in UAT testing.
- Assisted clients via phone by providing navigational and technical support- Asked probing questions and did troubleshooting in attempts to resolve the issue at hand- Filed cases to analysis providing detailed descriptions of issues/errors when additional research was required to obtain a resolution
Other employees you can reach at benefitfocus.com. View company contacts for 1288 employees →
Terri Williamd
Colleague at Benefitfocus
United States, United States
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Allen Heath
Colleague at Benefitfocus
Charleston, South Carolina Metropolitan Area, United States
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Allison Moss Clay
Colleague at Benefitfocus
Charleston, South Carolina, United States, United States
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Meg D'Erasmo
Colleague at Benefitfocus
Mount Pleasant, South Carolina, United States, United States
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Michael Grayson
Colleague at Benefitfocus
Charleston County, South Carolina, United States, United States
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Dan Schams
Colleague at Benefitfocus
Milwaukee, Wisconsin, United States, United States
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Aaron Christopher Ramirez
Colleague at Benefitfocus
Los Angeles, California, United States, United States
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Alexandra Weber
Colleague at Benefitfocus
Charleston, South Carolina, United States, United States
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Danielle Isgett
Colleague at Benefitfocus
Goose Creek, South Carolina, United States, United States
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Leroy Rivers
Colleague at Benefitfocus
Haven, Kansas, United States, United States
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Quick answers generated from the profile data available on this page.
Stehle Smith works for Benefitfocus.
Stehle Smith is listed as Customer Success Specialist at Benefitfocus at Benefitfocus.
AeroLeads has found 1 work email signal at @benefitfocus.com for Stehle Smith at Benefitfocus.
Stehle Smith is based in Greater Tampa Bay Area, United States, United States while working with Benefitfocus.
Stehle Smith has worked for Benefitfocus, Farmers Insurance, and Allstate.
Stehle Smith's colleagues at Benefitfocus include Terri Williamd, Allen Heath, Allison Moss Clay, Meg D'Erasmo, and Michael Grayson.
You can use AeroLeads to view verified contact signals for Stehle Smith at Benefitfocus, including work email, phone, and LinkedIn data when available.
Stehle Smith holds Bachelor'S Degree, Biology, General from College Of Charleston.
Stehle Smith is listed with skills including Claim, Insurance, Property And Casualty Insurance, Casualty, Commercial Insurance, Lotus Notes, Outlook, and Microsoft Word.
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