Danielle Stein Email & Phone Number

Strategy consulting for leaders of growing small & medium size businesses, focused on growth management, internal operations, organizational effectiveness, new business pursuit, and contract design.

Carlsbad, California, US

• Medical copyediting on intermittent freelance basis. Followed AMA style and in-house modifications for agency clients. Pharmaceutical, neuroscience, medical practice focus.

Oakland, California, US

• Designed strategy in high-growth media startup, based on quantitative and qualitative research and data analysis
• Adapted data-driven decision making to a rapidly changing market and novel strategic initiatives
• Led newly formed product design team from diverse industry backgrounds
• Managed process and innovated within a start-up environment with remote and onsite workforces
• Managed all aspects of business case development

Chicago, Illinois, US

• Drove this newly created position after being asked to oversee macro operations of a 300-person Content & Creative Services department that directly influences 1,500 people globally.
• Managed SOWs for Fortune 500 clients, $5M in annual new business, and $25M in ongoing relationships.
• Influenced and engaged clients and prospects from first-line supervisors to the C-suite, B2B and B2C models.
• Revamped processes and financial models for pricing, customer evaluation, profit and loss assessment, divisional communication, contracts, as well as studio and agency workloads.
• Saved a project tied to a $20M piece of business that was at risk; diagnosed the issues in two days and quickly implemented staff and process changes that resulted in the client doubling the value of the project.
• Managed strategy and workflow for custom client solutions, connecting resources between sales, operations, and client stakeholders.

Chicago, Illinois, US

• Recruited, trained, and managed an active pool of 50+ creative content professionals; also directed the training for internal and external content management platforms.
• Built a new agency engagement, creating processes for staff (FTEs and freelancers) and clients, adapting to changing market conditions.
• Supervised SEO, conversion rate optimization, and digital publication of 20,000 new products per month.
• Wrote contracts and renewals to define all legal, workflow, and process parameters.
• Partnered with the client to define, document, and strategize on brand and style standards.

Princeton, New Jersey, US

• Created the editorial division of this e-learning software (SaaS) company from scratch, hiring all staff, developing processes, writing contracts and SOW work plans, and deploying new software to streamline workflows.
• Hired, trained, and mentored 7 full-time staff members working on editing and instructional design.
• Managed 600+ active freelancers on up to 30 projects concurrently and collaborated with global partners to serve 12-18 key publishing clients.
• Developed processes to deliver quality, accuracy, and speed on all client projects and up to 60 RFPs per year.

Oxford, GB

• Developed 15-20 books concurrently with each book’s associated digital, print, web, and multimedia content.
• Guided high-profile authors through publishing schedules and production standards.
• Coached authors, freelancers, and peer reviewers in strengthening teaching materials in response to market research

Oxford, GB

• Created and led the US market, financial/P&L, and sales strategy for doubling the size of $3.3M publishing program.
• Designed, conducted, and analyzed extensive national market research strategy.
• Researched, drafted, and edited procedures, correspondence, guidelines, and book contracts
• Presentation to national and international audiences
• Created timelines and mobilized internal teams to achieve them

Oxford, GB

• Maintained relationships with 3500+ academics.
• Improved sales in Ottawa–Montréal–Kingston territory 40% in 4 years.
• Internal training advocate for sales CRM software (ACT!, Salesforce.com), presentations to national sales force.