Focused on leading large-scale growth/innovation efforts and B2C digital, data, and analytics / artificial intelligence. Led large operational efforts in healthcare technology and services. Regularly translate between business and technology, making the latter applicable to business needsPublished author on artificial intelligence; created healthcare generative AI use case library

Engagement Manager in McKinsey Digital focusing on healthcare (payor/provider) and technology.Healthcare experience includes growth strategy (payor and provider), member / patient engagement, service line strategy, post-acute, operationsDigital and advanced analytics experience includes, artificial intelligence strategy, analytics talent, organization structure and design, customer journeys

Consultant in McKinsey's Digital practice focusing on healthcare and technology

UHGV finds gaps in healthcare and creates, funds, and scales companies to solve those challenges -Gained exposure to pipeline and investment processes while working closely with portfolio company to grow business and address strategic and operational questions-Identified 50% revenue opportunity by stratifying sales prospects and creating consistent processes and developing customer segments and quantifying value of each segment-Developed NPS framework and methodology for calculating value of customers and creating customer journeys

I received a performance-based offer for a 3rd year and chose to spend the year with the Scandinavia Business Technology practice based in Stockholm. I broadened my industry exposure and focused on marketing & sales (new product development), operational transformation, and tech-enabled operations.Highlighted engagements include:*Created interim IT solution and long-term roadmap to enable new logistics strategy for an advanced industry manufacturer. Mapped information flow for interim solution and sized investment for incorporation into overall savings calculation*Developed >20 new B2B and B2C energy solutions offerings with potential for ~$10M (converted from local currency) EBITDA contribution for a utility client, including clean tech and technology products. Sample products include solar panels, wind shares, and adaptive technology. Built business cases, incorporating potential uptake by segment, pricing, and cannabilization of existing commodity business*Managed and coached two client navigators during design phase of Lean IT Transformation for a 200+ group, finalizing 13 processes across stakeholder groups and developing complete, multi-level performance management dashboards; coached two teams during implementation phase. Near-term productivity gain of ~$4M (converted from local currency)

*Primarily focusing engagements on the intersection of technology and strategy and how technology can drive value in a business*Worked on engagements across multiple sectors, including healthcare, technology, medical products, public sector, and sustainability; engagement content includes:-corporate strategy (healthcare and technology sectors)-operations transformation and improvement-application rationalization-IT capitalization-sustainable, low carbon business models and changing role of utilities

Fill key needs of C-suite hospital executives via multi-month research studies by providing strategic and operational guidance on issues related to business transformation necessary for accountable care; regularly interview 80+ C-suite level hospital leaders per study*Offered guidance on emerging care management platforms for managing population health and meeting demands of health reform*Designed study framework and led analysis for research on improving culture to elevate physician engagement and harnessing health IT for enhanced performance and business value*Fulfilled growing demand for guidance on effective physician leadership by creating a best-practice compendium

*Led research, root-cause analysis, and insight development on topics related to maximizing physician leadership roles and creating effective contracts for hospital-physician alignment; assessed financial implications of contracts*Met key executive needs on how to create effective performance-based contracts to enhance hospital-physician alignment and organizational quality*Leveraged health IT expertise to provide guidance on transition to ICD-10 coding system and attainment of meaningful use of electronic medical records (EMRs)