Matt Steinmetz helps people realize one of life’s major milestones, builds relationships with professionals who work with homeowners, and offers employment opportunities to aspiring industry talent and experienced lenders looking to make a change for the better. As Branch Manager for Envoy Mortgage, Matt oversees the sales and operations of three Northern California offices, including a sales team of eighteen loan officers and a support staff of five assistants and processors in Walnut Creek, Merced & Turlock. A mortgage lender with 20 years of experience, Matt helps people purchase and refinance homes, navigating the heavily regulated process and assembling loan packages that lenders want to approve. His business is, in large part, referral-based, which speaks to the reputation he has built among clients and industry partners. Matt learned the mortgage industry from the ground up, joining his father’s mortgage brokerage firm in Walnut Creek, CA, in 2001, and adding mortgage banking to his services when he joined Envoy Mortgage in 2007. Citing his father’s extensive industry knowledge, unwavering work ethic, and keen attention to customer service, Matt follows his father’s lead to this day, punctuating his own entrepreneurial spirit with a corporate culture model that puts a premium on listening to clients and team members, brainstorming ideas and solutions, and keeping lines of communication open at all times. Among Matt’s strengths are his knowledge of mortgage products and measured temperament, acknowledged by clients and lenders, allowing him to build close and trusted relationships with both universes. He knows that purchasing and refinancing can be confusing and emotional times, and focuses on the communication process as much as the mortgage process. His tenacity, on behalf of his clients, translates into a resourcefulness that is sought out among his team.