Customer Satisfaction improvement to target levelInbound transport (suppliers & subcontractors) and outbound transport (regional distribution centres) coordinationMasterdata Management and MM / WM flows supervision as SAP Key User New products launch and lifecycle management with forecast implementation and adjustment

Inbound flux management : ensure supplier partnerships in Asia and Europe, coordinate transcontinental transports Warehouse activity coordination in France, Middle East and United States of America : manage local teams, coordinate replenishments and storage policiesOutbound flux management : coordinate with Sales and Marketing teams and Distributers

Maîtrise et pilotage de la production (Planification, Ordonnancement, Juste-à-Temps, Lean Management)Conception et ré-conception (Analyse de la valeur, simulation de flux, conception à coût objectif, estimation des délais, analyse de la défaillance, sécurité)Comptabilité, diagnostic et évaluation (Evaluation des coûts et des prix de revient, gestion des risques, indicateurs de performance, maintenance productive totale)Gestion de la chaîne logistique (Analyse des flux amont et aval, achats, entreposage et gestion des stocks, systèmes d’informations logistiques, transports)Droit, RH et Management des projets (Droit social et droit des affaires, savoir se vendre, management des équipes, management des hommes, gestion des projets et du changement)

Replenishments management: Lead Time follow-through and Replenishment Planning tools setup and follow-throughPerfume Blending Planning & Invoicing: client orders integration with Perfume Blending planning and daily Finished Products invoicing (according to commercial agreements)Masterdata: Adonix SAGE X3 deployment with database migration from SAP to SAGE and new items creation and database maintenance process setup

Vendor Management: steering of a 15-vendor panel (€ 3M) and Logistics performance assessmentStock Management: stock reductions of 20% - achieved in 2011 & setup and updating of the Masterrecord MRP views in SAP (MRP1-MRP4)Project Management: Kanban system deployment (Lead Time reduction of 80%) and dashboard setup with Key Performance Indicators deployment

Single Point of Contact for the foreign vendor for Purchase Orders follow-up and Branch ManagersDashboard reports consolidationStock Management for regional branchesDeliveries / reception arrangement (transport, customs clearance and merchandise reception/transfer)Litigation settlement (clients and vendors)Support for the Sales Team (technical documentation, product availability, replenishment lead time)Legal representation before customs agents in Timisoara and Bucharest

Portfolio Management for 40 pharmacies generating 500 K € in revenuesIntroduction and merchandising of new productsFeed-back for competitors’ strategies and customer satisfaction

Management of a sales team of 6Key Accounts Management (public & private) with contract negotiationDashboard Management of sales Key Performance IndicatorsTraining of new sales agents