Managed and significantly improved the Facebook page and Instagram profile for the business, by creating content synchronised with marketing campaigns. Successfully increased monthly orders from March 2022 till present, by paid ads and organic growth. Implemented a range of marketing strategies, including content creation, Shopify store optimisation, social media ads, and offline campaigns to drive business growth.

Social Media Content Creation and Curation:Developing and executing a comprehensive social media content strategy for "Ie de Maramu'," showcasingthe brand's traditional handmade clothing from Maramureș, Romania.Creating engaging and visually appealing content, including images, videos, and graphics, to effectivelycommunicate the brand's unique identity and cultural significance.Curating a diverse range of content to showcase the craftsmanship, history, and stories behind eachgarment, fostering a deeper connection between the brand and its audience.Audience Engagement and Community Building:Buiding and nurturing a strong online community by engaging with followers, responding to comments,and initiating meaningful conversations around traditional handmade clothing and Maramureș culture.Implementing interactive campaigns, contests, and challenges to encourage user-generated content,driving higher engagement rates and increasing brand visibility.Monitoring social media channels for trends, conversations, and mentions related to traditional clothingand Romanian heritage, allowing the brand to stay relevant and participate in relevant discussions.Creating profiles and online presences on different platforms, as Wordpress, Gomag, Etsy, Facebook,Instagram, Pinterest, etc.

• Spearheading initiatives to support education systems and community development worldwide through public libraries. • Collaborating with local and international partners to drive educational access, capacity building, and innovation. • Leading projects that empower communities through sustainable educational models, focusing on impact and scalability, starting from public libraries as hubs for community development. • Engaging stakeholders across various regions to foster educational equity and inclusivity.

This is a multifunctional role, a part of which is account management and another that requires me to be hands-on and help our clients with Shopify customisation and diverse tasks. I will perform a variety of generic tasks, from customising a Shopify theme, assigning tags, and uploading products, to posting on social media and other similar tasks. It will be my responsibility to work directly with clients and our tech lead to ensure that work gets delivered and to strategically grow client accounts to achieve the best outcomes.

-establishing new partnerships with suppliers and customers-maintaining a good cooperation with stakeholders-facilitating the purchasing process and supervising all the steps, till goods arrive in our ware-house-monitoring inventory levels and optimise purchasing decisions-prioritising the daily tasks for an active work-flow over the working hours-taking care of logistics, as cooperation with custom agents, couriers, accounts managers, and colleagues-participating at international events/exhibitions, representing the company and its interests-preparing regular reports summarising account progress and presenting data-driven insights to internaland external stakeholders

Interacted with community members on various platforms (forums, social media, etc.).Fostered a positive and welcoming environment by addressing inquiries, concerns, and feedback.Enforced community guidelines and policies to maintain a respectful and productive atmosphere.Responded promptly to user comments, messages, and posts to encourage active participation.Created engaging content, such as posts, articles, and multimedia, to promote community discussions.Curated relevant content from members and external sources, sharing valuable resources and information.Collaborated with marketing and design teams to develop visually appealing and shareable content.Developed and executed strategies to attract new members and increase community participation.Organized events, contests, and campaigns to engage existing members and attract new ones.Provided timely assistance and support to members experiencing technical issues or difficulties.Escalated serious concerns to appropriate teams or management when necessary.Acted as a bridge between community members and internal departments to ensure effectivecommunication.Monitored and analyzed community metrics, including engagement levels, sentiment, and user behavior.Used data-driven insights to refine community strategies and enhance user experience.

Managed the financial aspects of the NGO's under Erasmus+ projects, including creating and monitoringproject budgets, ensuring adherence to financial guidelines, and optimising resource allocation for hostingand sending volunteers.Secured funding for various projects by preparing compelling grant applications and proposals. Effectivelycommunicated financial needs and project goals to funding agencies. Prepared accurate financial reportsto demonstrate the proper utilisation of funds, by the guidelines.Conducted thorough risk assessments related to financial matters, identifying potential financial challengesand proposing mitigation strategies. Ensured compliance with financial regulations, both at the nationaland international levels, to maintain the NGO's reputation and eligibility for future projects.Conducted financial analysis of project expenses, tracking variances between planned and actual spending.Provided valuable insights to project managers, enabling informed decisions regarding resource allocation,cost-saving measures, and adjustments to project timelines.Collaborated closely with project managers, coordinators, and volunteers to ensure clear communicationof financial processes and requirements. Worked in tandem with external partners, such as fundingagencies and partner organizations, to facilitate seamless financial transactions and reporting.

Provided exceptional customer service by greeting and welcoming customers as they entered the store.Assisted customers in finding the right products based on their preferences and needs.Answered questions about product features, pricing, and availability, demonstrating a deep understanding of the merchandise.Offered styling advice and recommendations to enhance the shopping experience and encourageadditional purchases.Handled customer concerns and resolved issues in a professional and courteous manner, ensuring highlevels of customer satisfaction.Participated in maintaining the visual appeal of the store by arranging displays and merchandise according to H&M's guidelines.Ensured that products were organized, neatly folded, and properly hung to attract customer attention and promote sales.Collaborated with the visual merchandising team to set up promotional displays and window showcases to highlight new collections or special offers.Regularly checked the store's inventory levels and replenished stock on the sales floor to ensure a full and appealing shopping environment.Contributed to the store's cleanliness and orderliness, helping to create an inviting atmosphere forshoppers.