Business Development Director, Head Of Client Service At Relevance
CurrentMain responsibilities:- Lead the Business Development process of Relevance, coordinating a wide team of industry experts into converting leads to customers, owning the whole process from pitching to onboarding. - Head the Client Service team of Relevance, safeguarding satisfaction of existing customers by rigorous monitor of business performance and continuous relationship building, that understands clients’ needs and offer business consulting and practical solutions.- Manage a team of Account Managers and Business Developers ( team of 8) who have analytical skills and business acumen to continuously impact the commercial growth of our clients’ business. Offer guidance, training and mentoring to hep our teams grow as trusted advisors and industry leaders.- Contribute to streamline internal processes, aiming at optimizing operational efficiencies and high-performance business models