Stelios Matsagkos Email & Phone Number

Greece

Athens, Attiki, Greece

Athens, Attiki, Greece

• Focus on building customer loyalty, increasing lifetime value, and minimizing churn through targeted and personalized content across customer lifecycle stages.• Identify and analyze user behavior patterns to inform customer segmentation and personalization strategies.• Refine ongoing communication plans tailored to specific customer segments.• Contribute to the design and content development of user experiences, including customer journeys, promotional links, and loyalty… Show more • Focus on building customer loyalty, increasing lifetime value, and minimizing churn through targeted and personalized content across customer lifecycle stages.• Identify and analyze user behavior patterns to inform customer segmentation and personalization strategies.• Refine ongoing communication plans tailored to specific customer segments.• Contribute to the design and content development of user experiences, including customer journeys, promotional links, and loyalty tactics.• Track key customer and business KPIs, collaborating with brand stakeholders to identify performance drivers and develop actionable next steps.• Provide ongoing reporting of CRM metrics and evaluating emerging CRM marketing technologies.• Guide the overall CRM strategy and implementation of campaigns.• Responsible for scheduling, sending, editing, and testing CRM campaigns, ensuring optimal layout, design, and content for maximum channel effectiveness. Show less

Thessaloniki, Central Macedonia

• Conceptualize, execute and monitor marketing campaigns and plans• Content creation and management of all project-related social media accounts• Email Marketing – Maintain and develop new databases, create Newsletters design• Work closely with Project Managers to drive engagement & growth for our events• Press Office – Update and manage media contacts, publish press releases

Dráma, Eastern Macedonia And Thrace, Greece

• Redesigned marketing strategy & digital campaigns to target new markets (Branding, Image Making)• Copywriting – Printed brochures and digital content• Coordination and planning for international hotel exhibitions• Managing Social Media

Kavala

• Consulting for new business initiatives and investments funded by the European Union.• Managing social media, content creation (digital and printed).• Planning informational events for agricultural business.

Master'S Degree, Marketing

Bachelor Of Science, Economics

Activities and Societies: -Participation in voluntary activities. -Participation in BUSINESS TALENTS 2015 competition.