Stella Chan Email and Phone Number
Stella Chan work email
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Stella Chan personal email
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A seasoned management executive focused on creating value for organizations, through extensive expertise and experience at the intersection of technology sales and marketing. More than two decades in sales, sales operations and marketing technology have given me in-depth knowledge of business processes, data analytics and insights, as well as a keen understanding of global markets. Key Strengths - • Outstanding leader with over two decades’ global experience spanning sales, sales & marketing operations, technology, data analytics and digitization in technology industry • Proven track record of empowering customer success through delivering strategic business outcomes and growing marketing ROI• A people manager focus on capability development for the talent and maximize output on tactical programs• Led 3 sales / marketing transformation projects in last decade with outstanding achievements on business improvements • Hands on experience and in-depth knowledge on core sales, marketing, digital, data and business intelligence platforms • Passionate to give back to community. Believe strongly in digital inclusion across gender, age and ability My career objective is to help corporations leverage technology to achieve the three pillars of business success – improving customer experience, increasing productivity, and developing predictive insights for better business decisions. All these contribute to the single outcome of empowering customers to succeed. Spent nearly 20 years across multiple roles and markets at Telstra, a leading global telecommunications and technology services firm, my most recent role was leading the global marketing enablement team, which covered Telstra’s home market in Australia as well as all its international markets. This gave me a truly global arena to lead marketing operations functions focused on technology-led marketing, including automation, social media and data-driven SEO and SEM. My earlier roles at Telstra include leading Sales Operations for nearly a decade, where I learnt how to motivate sales teams using tools such as incentive plans and data, to drive country/region-based sales strategy and desirable behavior and results. I started my career in sales, where I primarily served global banking and financial services customers, and consistently exceeded sales targets.
Amazon Web Services (Aws)
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Marketing Operations Lead, Apj Partner BusinessAmazon Web Services (Aws) Jun 2021 - PresentSingapore -
Marketing Technology And Reporting Principal, Telstra Enterprise MarketingTelstra Oct 2018 - May 2021Singapore• Lead performance marketing digital transformation for Telstra Enterprise globally• Develop strategy roadmap for marketing stack that supports Account Based Marketing, Personalization and Multi-channel communications• Enable Marketing campaign success through operation of technologies • Tighten alignment between sales and marketing on lead management and measurement• Drive data hygiene and cadence on improving productivity• Support Telstra Vantage, an annual signature event (physical and virtual) for Telstra Enterprise Customers • Deep knowledge in Oracle Eloqua, Salesforce.com, Power BI, Seismic, Tableau, Event Apps -
Head Of Marketing Operations, (Telstra International)Telstra Apr 2015 - Oct 2018Hong Kong• Led Digital Marketing for Telstra International • Optimized advance marketing technology and automation to create new customer experience • Created and managed “Performance Marketing” framework • Ran data analytics and built business dashboards to draw insights for decision making• Developed social media strategy and executed plans to build personal brand for Telstra Executives• Drove brand awareness and considerations through SEM / SEO• Develop marketing capability across Marketo, SFDC, Tableau, Google, Aventri, Cvent• Successfully drove ROI from single digit to 40 in 3 years -
Vice President, Marketing And Sales Operations (Former Pacnet)Telstra May 2013 - Apr 2015Hong Kong• Led a team of 20 staff based in Asia Pacific region to formulate and execute plans for Corporate Communications, Marketing, Lead Generation and Analyst Relations• Developed and operated communications strategy, lead generation programs and systems improvement to strengthen brand awareness, build mindshare and gain excellent Return on Investment (ROI)• Setup digital marketing and social media platforms for the company• Executed Go-to-Market strategy through result-driven programs across Media, Industry Analysts, Customers, Sales and Investors• Prepared budget plans and assigned individual targets• Designed and operated commission plans to drive right sales behavior and achieve budget plans• Tracked sales performance and provided revenue forecasts• Improved sales process efficiency and productivity leveraging automation e.g. Salesforce.com• Work across Pardot (now SF Marketing Cloud), SFDC, Wordpress• Bagged a few awards from Industry analysts on ground breaking Software Defined Network, the first of it kind available in the marketplace -
Director, Sales Operations (Former Pacnet)Telstra Jan 2006 - Apr 2013• Supported daily operation of entire sales team with approximately 400 staff based in 13 cities• Oversee revenue planning, win tracking and sales forecast • Support Head of Sales on sales cadence, sales performance, productivity and activities• Designed and executed sales commission plan, sales incentive programs and promotions• Reviewed and refined internal process to increase sales efficiency• Built the first sales CRM on SFDC which provides pipeline management, order tracking and business planning insights• Enabled Sales success by improving velocity from Prospecting to Order and streamline billing process from Delivery to Invoicing -
Complex Bid Director (Former Asianetcom)Telstra Jan 2005 - Jan 2006Hong Kong Sar• Assisted Sales on closing mega deals with non-standard requirements • Provided solution design and coordinate internal resources to sign-off non-standard offers• Gate keeping costing and ensure end to end solution delivery and maintenance• Streamline bid process by reducing lead time to quote • Prepared management reports on win rates and margins -
Account Director (Former Asia Global Crossing)Telstra Oct 2001 - Jan 2005• Winner of President’s Club awards in 2002 and 2003• Constant overachievement year over year• Developed Global Account Program that focus on MNC collaborations across regions• Accounts under supervision: Global FSI accounts such as Goldman Sachs, Citigroup, HSBC, Bank of America, JPMC and Morgan Stanley -
Sales ManagerPsi Net 1997 - 2001
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Account ManagerHk Telecom 1996 - 1997
Stella Chan Skills
Stella Chan Education Details
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Marketing -
Public And Social Administration
Frequently Asked Questions about Stella Chan
What company does Stella Chan work for?
Stella Chan works for Amazon Web Services (Aws)
What is Stella Chan's role at the current company?
Stella Chan's current role is Marketing Technology | Performance Marketing | Sales Operations | Leading Transformation | Data Analytics | Digital Marketing | Give back to community.
What is Stella Chan's email address?
Stella Chan's email address is lo****@****ail.com
What schools did Stella Chan attend?
Stella Chan attended The City University Of New York, City University Of Hong Kong.
What skills is Stella Chan known for?
Stella Chan has skills like Telecommunications, Sales Operations, Managed Services, Sales Process, Crm, Lead Generation, Sales Management, Solution Selling, Sales, Cloud Computing, Marketing Strategy, Digital Marketing.
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Stella Chan
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