Stella Cheng

Stella Cheng Email and Phone Number

Lbrands - Senior Manager Ecommerce Operations/E-Merchandizing @
Stella Cheng's Location
Putuo District, Shanghai, China, China
Stella Cheng's Contact Details

Stella Cheng personal email

n/a
About Stella Cheng

Currently work as Ecom Operations Manager.Specialties: Commercial Strategy, Platform Marketing, CRM, Business Analysis

Stella Cheng's Current Company Details
Lbrands

Lbrands

Lbrands - Senior Manager Ecommerce Operations/E-Merchandizing
Stella Cheng Work Experience Details
  • Lbrands
    Manager Ecommerce Operations
    Lbrands Jul 2016 - Present
    China
  • Decathlon E-Commerce China
    E-Commerce Commercial Manager
    Decathlon E-Commerce China Dec 2012 - Present
    Shanghai
    Mainly work on E-commerce commercial strategy. Manage the commercial activities for E-Commerce, including planning, implementation anf debrief. Build up the commercial policy and price policy for E-Commerce. Provide commercial workshop and SOPs to the team. Manage the relationship with tmall platform and keep good cooperations with them. Manage the social media division for E-Commerce. Work with decathlon offline to have better synergy in terms of O2O.
  • Decathlon E-Commerce China
    Web Market Manager - Running&Walking Market
    Decathlon E-Commerce China Sep 2011 - Nov 2012
    Shanghai
    Work as the manager of Running and walking sports for E-Commerce. Lead the team to work on channel marketing on tmall, including SEM, SEO and CRM. Work on commercial planning and implementation for running and walking sports. Manage the relationship with Tmall and keep a good coorperation with tmall. Organize commercial events for E-Commerce, integrate the resrouces both internally and externally. In charge of the division of social media as an extra mission.
  • Marks And Spencer
    E-Commerce Commercial Manager
    Marks And Spencer Jun 2013 - Jun 2016
    Shanghai City, China
    - Responsible for the performance of GM business online through management of key KPIs including traffic, conversion and AOV- Formulate sales plan for the business and make according KPI and budget plans; monitor the business by periodic reporting and debriefs- Lead the efforts in platform marketing so as to drive efficient traffic through paid and free channels measured by ROI and reasonable budgeting- Maintain and improve customers’ loyalty with the brand by efficient CRM implementations with measurement on repurchase, RFM, etc.- Play the role of PM in leading platform key campaigns such as 11.11, responsible for the commercial strategy and its final results- Lead the cooperation with platforms to ensure the smooth process of e-store operations, covering brand exposure, platform resources, campaign operations and new store opening, etc.
  • 瑞吉酒店
    Online Distribution Manager
    瑞吉酒店 Jul 2010 - Sep 2011
    Formulate and execuate the online marketing & distribution strategy and plan for the hotel, be the recipient to reports of online results. Maximize and optimize the performance of all online marketing channels based on these results.Drive on-brand marketing solutions that will improve performance for the various online channels. Plan and execute all online marketing initiatives at property level, including online advertising campaigns/plan, SEO, SEM, Email campaigns, etc. Optimize website marketing. Make use of content management tools to maintain the campaign/property content on hotel's and group's official websites and 3rd parties' sites. Support Global, Divisional and Regional Online Marketing Team. Execute online marketing and loyalty program campaigns through channels at global/divisional/regional level in an on-brand way. Provide monthly and quarterly analysis including performance of campaigns and channels, along with return on investment statistics. Manage all the social media channels for the hotel. Build up awareness for hotel through social media channels including weibo.com, tripadvisor, review sites of Ctrip.com, Elong.com, Expedia.com, etc. Manage relationship with online media and search for cooperation opportunities to increase exposure for hotel In charge of online third parties and channels. Seek for partnerships and opportunities of online marketing/ads on the websites of 3rd parties
  • Starwood Hotels & Resorts Worldwide, Inc.
    Sales & Marketing Management Trainee
    Starwood Hotels & Resorts Worldwide, Inc. Aug 2009 - Jun 2010

Stella Cheng Skills

Online Marketing E Commerce Management Marketing Online Advertising Marketing Strategy E Platform Marketing

Stella Cheng Education Details

  • Shanghai Jiaotong University
    Shanghai Jiaotong University
    Public Administration & English

Frequently Asked Questions about Stella Cheng

What company does Stella Cheng work for?

Stella Cheng works for Lbrands

What is Stella Cheng's role at the current company?

Stella Cheng's current role is Lbrands - Senior Manager Ecommerce Operations/E-Merchandizing.

What is Stella Cheng's email address?

Stella Cheng's email address is ch****@****ahoo.cn

What schools did Stella Cheng attend?

Stella Cheng attended Shanghai Jiaotong University.

What are some of Stella Cheng's interests?

Stella Cheng has interest in Writing, Chatting, Environment, Dancing, Education, Reading, Science And Technology, Music, Exploring New Things, Arts And Culture.

What skills is Stella Cheng known for?

Stella Cheng has skills like Online Marketing, E Commerce, Management, Marketing, Online Advertising, Marketing Strategy, E Platform Marketing.

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