Emailing of welcome emails to new clientsBuilding rapport with clientsEnsure and assure satisfactory customer serviceResolve all questions and doubts from clientsEnsuring Client's documentations are in accordance with requirementsUpdate any change in eligibilitiesEnsuring smooth application processFollow up with clients to ensure no delay to client's applicationsCompletion of client's application on timeEnsuring no PDPA lapsesPreparation of explanation letters for clientsCompilation of client's documentsSubmission of client's application and documents to local authorities

Filing of business support invoicesUpdate and file business certification and insuranceUpdate and track logistic vehicles servicing, inspection and insuranceMaintained inventory for machinery partsTranslate workplace signs English to ChineseFollow up with day-to-day vehicle and business support issuesConducted daily maintenance support including petty cash claimsPreparation of letters and reports for companyCompiled of certifications and Maintenance for auditsAuthored WICA claims

Ensure smooth function of Admin OperationsHandled walk-in sales and payment and invoicesHandled B2C and B2B ordersHandling all enquires and concernsEnsure smooth paperwork for packing dept

Administrative task including handling client portfolios and data compilationTelemarketing and scheduling of appointments with clientsBuilt rapport with new and existing clientsTax filing and associated tasksPromotion of services and new plans

Responsible for product enquiries and recommendationsWorked closely with the team to achieve store sales targetsHandle challenging customersProviding frontline customer serviceBuilt Rapport with walk-in customersPromoted products effectivelyReceived compliments from shopper who emailed directly to main office