Key Contributions:● Managing and optimizing ICT infrastructure and electronic records management systems to ensure seamless operational workflows.● Implementing and maintaining robust data security measures, ensuring compliance with industry standards and safeguarding organizational data integrity.● Providing technical support and resolving complex IT issues promptly, enhancing overall productivity and user satisfaction.● Leading digital transformation initiatives, driving efficiency improvements through innovative IT solutions and technologies.● Coordinating with cross-functional teams to streamline IT operations and support organizational objectives.