Stella Lim Email & Phone Number

San Jose, CA, US

성남시, 경기도, KR

Eau Claire, WI, US

St. Paul, Minnesota, US

• Documented workflows for user account management processes, such as user provisioning and de-provisioning
• Developed a high-level IT integration playbook which non-technical personnel can easily understand
• Gained knowledge of advanced persistent threats, such as lateral movement, privileged access management, data governance, HIPPA, SOC, active directory, etc.
• Correlated, visualized, and analyzed machine-generated data in Splunk to identify and resolve operational security issues including lateral movement, advanced persistent threats, phishing, disturbed denial of service.
• Generated consolidated reports to view enterprise-wide fraud risks

St. Paul, Minnesota, US

• Worked on a global project to configure the SAP module and transactions to create different invoices depending on countries due to different regulations
• Conducted analysis on SAP errors for Customer Service – what cause created the errors the most, who created errors the most and needed more training on what, etc. – to improve its performance
• Involved in gathering business requirements and functional specifications in relation to the SAP Sales and Distribution module and provided solutions by configuring procedures
• Gathered business requirements and documented as-is processes and to-be processes for Customer Service
• Created functional specification documents for developers to resolve issues related to pricing, orders, deliveries, item categories, and billing
• Identified testing scope and scenarios, prepared test plans, and created test scripts