Stella Mithamo Email & Phone Number

Nairobi County, Kenya

Nairobi, Kenya

As a customer service administrator, my job is to make sure customer interaction with the organization is positive and leave them satisfied, assisting them with complaints, and inquiries all while remaining polite and professional.

Kutus, Kirinyaga County, Kenya

I actively contributed to meaningful projects and worked closely with my senior leadership. My main duties and responsibilities were:1)Support the IT team in maintaining hardware, software, and other systems2)Assist with troubleshooting issues and provide technical support3)Organize and maintain IT resources4)Lend IT support in areas such as cybersecurity, programming, analytics, and data centre management.5) Respond to user requests for service, troubleshoot problems and help develop solutions.6) Assist users in determining appropriate software solutions to meet needs.

Kutus,Kirinyaga

As a brand ambassador, I helped to raise awareness and increase sales. I completed a variety of tasks ranging from promoting products and services in-store and at events to implementing marketing campaigns. I worked closely with sales and marketing staff to conceptualize marketing campaigns and strategies.

Bachelor Of Science - Bs, Information Technology

Core Data Concepts In Microsoft Azure, A-Distinction

Activities and Societies: N/AIn this course, learned the fundamentals of database concepts in a cloud environment, get basic skilling.

Certificate In Digital Citizenship And Cyber Security, Computer And Information Systems Security/Information Assurance, A

Diploma In Social Media Strategy, Specialized Sales, Merchandising And Marketing Operations, A

Activities and Societies: Learned how to Manage Social Media Accounts. Learned to identify the target audience and schedule content.