Stella Reed Email & Phone Number

New York, Ny, Us

New York, United States

- Presented / began execution of growth strategy to expand product to a new merchant segment, impacting product's roadmap and revenue potential. - Created epic/story requirements that complied with new ADA regulations to ensure all customers have an accessible and consistent mobile/web UI experience.- Identified a new Method of Payment and led assessment with stakeholders to expand upon opportunities for business growth and pinpoint fraud/regulatory risks that could arise if launched- Built a new UI feature after understanding customer pain point. Created proof of concept and worked on initial stages of feature development process including, consumer demand studies, technology feasibility analysis, and design wireframes.- Analyzed credit/debit spending habits of customers and developed a model to determine the highest-impact integration opportunities to prioritize in the upcoming year.- Led customer research and product strategy to expand product on the web. Through numerous customer encounters, I analyzed and synthesized verbatims into actionable next steps to improve the customer experience through updated design elements and novel features.

New York, United States

Managed strategic partnerships, connecting Diversity-focused bankers with LGBTQ+/Women business leaders to promote growth through access to banking solutions, professional mentorship, networking opportunities, and thought leadership events:- Collaborated with Finance and Business Management to standardize impact reporting questions and KPIs for across all diversity-driven sponsorships.- Processed 10+ fee payments ($2M) to maintain budget compliance, and ensure sponsor organizations received funding in a timely manner.- Established an Accelerator Program for a Women's Business Network, consisting of three fly-in meetings at JPMC Client Centers across the US.-Led the end-to-end execution of a Female Founder reception a a National Conference, driving business by connecting over 100 curated business owners to JPMC bankers.-Produced a webinar on "Navigating Business Transitions" with JPMC panelists, positioning JPMC as a thought leader in the industry.- Developed the 2024 Event Strategy for an LGBTQ+ Business Network, consisting of JPMC-hosted events, as well as banker/branding presence at various LGBTQ+ events.

Center For Identity And Inclusion

- Co-designed/co-facilitated a presentation for 80+ UChicago Student Wellness staff in the area of gender diversity to increase the quality of gender affirming care for undergraduate and graduate students- Designed/facilitated LGBTQ+ inclusion workshops for student organizations on campus to promote safer environments for queer-identifying members and participants

New York, United States

-Developed financial literacy curriculum to administer upon transition of custodial accounts to young adults-Reconfigured clients’ Salesforce data to enhance report accuracy and streamline advisory processes

-Conducted added-value analysis of new company roles to justify their permanent implementation/removal-Reconfigured Salesforce CRM to ensure data security across staff and enhance client experience

Boca Raton, Fl

-Formulated sales projections for Gladiator Lacrosse and it's newly acquired company, All Ball Pro, to allocate the appropriate funding for purchase orders placed with the international manufacturer for new stock.-Executed internal audits and revitalized the existing Quality Management System Manual with over thirty pages of new procedures and standards to comply with recently added SEI and NOCSAE safety regulations.

Boca Raton, Florida

- Developed training manual and program for new hires to promote procedural cohesion and consistency- Fulfilled orders from the company’s ecommerce website as well its several other sales channels such as Amazon Vendor/Seller Central, Anthem Sports, Dick’s Sporting Goods, and SportsStop

Boca Raton, Fl

-Conducted market research and SWOT analysis to determine the projected profitability of 100+ potential partners / acquisitions-Troubleshot website Google Analytics configuration to increase overall user conversions by over 25%-Revised inconsistencies in merchant database to ensure data integrity and quality control

Bachelor'S Degree, Economics (Honors), Gender/Sexuality Studies (Honors), Human Rights (Honors)

Honors Thesis: “The Effect of Barriers to Transition on the Transgender Utility of Civil and Political Rights in The United States”

Education record