Stella Vong Email & Phone Number

Kuching, Sarawak, Malaysia

Kuching, Sarawak, Malaysia

Improve, integrate, & optimise business processes, systems, database, & applications to tackle business problems, troubleshoot emerging issues, & build consensus among stakeholders.Notable accomplishments:• Proactively led the project of reviewing the processes, bringing efficiencies of 2 legacy organisations together, & defining the requirements & milestones of smooth transition from Fort Mill SC to Kuching, Manila, & Bangalore.• Instrumental in accomplishing milestones of Mergent Fundamentals process improvements; completed the Prelim Earnings Crunch time & meeting the service-level agreement (SLA) beyond 99.8% of timeliness.• Involved in gathering & analysing business requirements, defining milestones, testing application, analysing users’ feedback based on acceptance criteria, prioritising requirements, & delivering end- to-end sourcing solution via web crawling or web scraping & machine learning to content operations teams.

Proactively collaborated with stakeholders to ensure data stores & applications adhere to defined data management & data access practices, policies, & procedures. Developed strategies for effective data analytics & management of data sources & built systems & processes to transform raw data into actionable business insights & intellectual property with the use Excel, Power BI, & Visio.Notable accomplishments:• Successfully project-led & managed Lean Six Sigma Green Belt project for the optimisation of system that improved the duration of web crawling by 20%.• Set up a formal framework for analysts to handle the system & set up a reporting dashboard & measurement structure to track & monitor performance & escalate issues.

Skilfully performed data collection & validation, database management, & customer service tasks. Maintained, managed, & control quality of data & information on over 100 million securities & financial instruments covering all assets classes.Notable accomplishments:• Create, integrate, & automate Standard Operating Procedures (SOP) to ease work instructions, policies, & checklists referencing that contributed to 25% increase in efficiency.• Provided customers with a comprehensive, global reference data set including handling customer requests, queries, & training.

The company developed BAWA Cane, a clip-on IoT module for existing white canes.Learn more > www.bawa.tech

Malaysia

Microsoft Student Partners are a global group of on-campus ambassadors. Being part of this program has empowered me to help fellow students, lead my local tech community, and develop technical and career skills for the future. The program, too, lay the foundations for my career and tech skills and built my leadership reputation with exclusive access to tools, learning resources, and special offers.

Master Of Business Administration - Mba, 3.86

Bachelor Of Business, Accounting And Finance, 3.77

Activities and Societies: CPA Australia Student Charter, Golden Key International Honour Society

Diploma, Accounting And Finance, 4.00