•Company Director and Office Manager, highly skilled at managing work program for customer consultations, Electrical Services Projects and or job bookings for electrical works, for residential, commercial or industrial clients. •Initiated online ordering of electrical supplies to improve resource allocation. •Email management, responding to customer queries and associated follow up.•Development and implementation of marketing strategies to increase customer base and retention.

I was responsible for the following:• Review and evaluated an extensive range of information including confidential matters received by the Chief Information Officer (CIO) and provided timely, independent advice to the CIO and other key divisional personnel.• liaised on behalf of the CIO with the Director General, Deputy Directors-General and the Minister's office, portfolio executive management and their support staff.•Acted as the secretariat for a range of internal and… Show more I was responsible for the following:• Review and evaluated an extensive range of information including confidential matters received by the Chief Information Officer (CIO) and provided timely, independent advice to the CIO and other key divisional personnel.• liaised on behalf of the CIO with the Director General, Deputy Directors-General and the Minister's office, portfolio executive management and their support staff.•Acted as the secretariat for a range of internal and departmental meetings. Participated as a contributing member to Leadership meetings.•Investigated and evaluated requests for the Branch involvement in departmental activities by assigning tasks to appropriate areas and managing them to completion.•Coordinated and prepared departmental and information technology branch responses ensuring consultation and collaboration with appropriate areas. •Managed a small team involved in providing business and executive support to the CIO.•Championed and chaired the Executive Support Network forum to ensure consistent and efficient work practices were adopted. Show less

•Supported and assisted the ICT Integration Program Leader, integration team members and work stream leaders in achieving determined key deliverables for the Integration Program by providing timely, independent and impartial advice which assisted the integration program progress.•Acted as a liaison point of contact between the ICT Integration Program and iDivision (and previously merged divisions) to ensure effective and timely information exchange and transitional issues are identified… Show more •Supported and assisted the ICT Integration Program Leader, integration team members and work stream leaders in achieving determined key deliverables for the Integration Program by providing timely, independent and impartial advice which assisted the integration program progress.•Acted as a liaison point of contact between the ICT Integration Program and iDivision (and previously merged divisions) to ensure effective and timely information exchange and transitional issues are identified and addressed.•Co ordinated ICT Integration Program input and/or responses and/or feedback on behalf of the ICT Integration Program Leader.•Contributed ideas/concepts to assist change and communication transition program efforts for iDivision in going forward.•Contributed to promotional activities that supported good human resource practices that lead to integration and iDivision benefits. Show less

•Provided support, advisory services and undertook projects in regards to issues relating to the Branch and proactively followed up to ensure actions were completed on time.•Monitored the progress of the Branch against the projected business targets set for the Branch and advised the Director of the results.•Fostered effective working relationships with key stakeholders including branch staff, Managers and the divisional management team.•Co ordinated the preparation and monitoring… Show more •Provided support, advisory services and undertook projects in regards to issues relating to the Branch and proactively followed up to ensure actions were completed on time.•Monitored the progress of the Branch against the projected business targets set for the Branch and advised the Director of the results.•Fostered effective working relationships with key stakeholders including branch staff, Managers and the divisional management team.•Co ordinated the preparation and monitoring of the Branch establishment, as well as providing high level advice and recommendations to the Director in relation to the establishment.•Managed branch administration, reviewed current processes and systems to ensure continuous improvement on behalf of the Branch.•Reviewed and co ordinate all branch responses to regular cyclical reports and or publications (i.e. Human Resource Management reports) and ensured new policies and processes are implemented in the Branch.•Results orientated - successfully translated Director instructions clearly and followed up on deliverables. •Responsible for coordinating change activities and communications. •Initiated accommodation improvements, established break out area for operational staff who work outside of standard business hours. Show less