Stella Xie

Stella Xie Email and Phone Number

Casual Traffic Controller @ Who Dares Pty. Ltd
Sydney, NSW, AU
Stella Xie's Location
Greater Sydney Area, Australia, Australia
Stella Xie's Contact Details

Stella Xie work email

Stella Xie personal email

n/a
About Stella Xie

As an experienced event professional with over 7 years of expertise, I have honed my skills in delivering seamless and memorable experiences across a wide range of events, from global sporting events like the FIFA Women’s World Cup and Sydney Marathon to high-profile cultural festivals such as Sydney WorldPride and Handa Opera on Sydney Harbour. My background in event management is complemented by strong project coordination abilities, customer service excellence, and a keen eye for operational efficiency.In my roles, I’ve successfully managed complex event operations, coordinated large-scale teams, and ensured compliance with safety and accreditation protocols. I thrive in fast-paced environments, adeptly handling everything from venue access and ticketing administration to stakeholder communications.With a Diploma in Event Management and additional certifications in CAD Planning, Hybrid Events, Project Management, EventsAir, Canva Essentials, and Graphic Design Essentials, I bring a comprehensive understanding of both the creative and logistical aspects of event planning. I also love learning and continually seek out opportunities to expand my knowledge and skill set. My volunteer work further showcases my passion for the industry, having supported events like the ICC Men’s T20 World Cup, Netball World Cup, and the Sydney Gay and Lesbian Mardi Gras.I am always eager to leverage my skills in event operations, project management, and customer service to contribute to successful event outcomes. Whether working as part of a team or leading initiatives, my goal is to deliver outstanding events that leave a lasting impact on attendees and stakeholders alike.

Stella Xie's Current Company Details
Who Dares Pty. Ltd

Who Dares Pty. Ltd

View
Casual Traffic Controller
Sydney, NSW, AU
Website:
whodares.com.au
Employees:
29
Stella Xie Work Experience Details
  • Who Dares Pty. Ltd
    Casual Traffic Controller
    Who Dares Pty. Ltd
    Sydney, Nsw, Au
  • International Convention Centre Sydney (Icc Sydney)
    Usher
    International Convention Centre Sydney (Icc Sydney) Jul 2018 - Present
    Sydney, New South Wales, Au
    • Welcoming and directed guest, delegates, suppliers and clients towards, during, from over 100+ conferences and events within the venue.• Responsible for ticket scanning, cloakroom management, egress setup assistance, queue management, and warden duties for live entertainment events.• Assisted in crowd management execution collaborating closely with Event Operations Managers.
  • International Convention Centre Sydney (Icc Sydney)
    Event Setup Team Member
    International Convention Centre Sydney (Icc Sydney) Aug 2019 - Jun 2024
    Sydney, New South Wales, Au
    • Executed room setups and turnovers according to floor plans and work orders.• Assisted in event execution collaborating closely with Event Operations Managers.
  • Mcarthur
    Usher
    Mcarthur May 2017 - Present
    Burnley, Victoria, Au
    • Providing professional and friendly customer service to patrons at the Sydney Town Hall
  • Mcarthur
    Transport Fnsw Project Team Leader And Customer Service Officer
    Mcarthur Dec 2019 - Present
    Burnley, Victoria, Au
    Projects:Dece 2021 - Sydney New Year's Eve - Bus Marshal Jan 2021 - Jan 2021 - Sydney Harbour Bridge - Team Leader and Customer Service OfficerDec 2019 - 2020 - Sydney Light Rail and Sydenham to Bankstown - Team Leader and Customer Service OfficerMay 2019 - 2019 - Sydney Metro Trains - Team Leader and Customer Service OfficerResponsibility: • Leading a small team• Coordinated staff breaks and positions • Provided information regarding transport changes• Informing any incorrect information on trains/platforms • Provided feedback on the what can be improved for future shifts
  • Mcarthur
    Bus Marshal
    Mcarthur Sep 2020 - Dec 2021
    Burnley, Victoria, Au
    • Provide accurate data on commuters getting on and off buses during the rush hour periods for Transport NSW• Monitor and ensure buses are arriving on schedule• Ensure buses are not over capacity limits in order to meet COVID-19 protocols• Report to Transport NSW representatives and supervisors of any incidents and providing updates from commuters’ feedbacks and comments
  • Sportsgrad
    Member
    Sportsgrad Feb 2022 - Present
    Melbourne, Victoria, Au
    SportsGrad is a Community for people who want to make a big impact on the sports industry. We’re a growing network of Off-field Athletes around the world who help each other win. Inside, we’re connecting, learning, and growing our careers together. Long-term thinkers who want long-term results. It’s fun right now, but what’s most exciting is the relationships to be made over 10+ years and the impact we can make to sport, together.
  • City Of Sydney
    Project Officer - Personnel | 2023 Sydney New Year’S Eve
    City Of Sydney Nov 2023 - Jan 2024
    Sydney, Nsw, Au
    • Main of contact for accreditation inquires for the Sydney New Year's Eve 2023.• Executed inductions and accreditation operational delivery for over 900 personnel within 6 weeks, including accurate distribution and tracking.• Created comprehensive Ticket and Pass Booklet encompassing agencies, landowners, and event producers, including samples of tickets and accreditations for reference
  • Pont3 Pty Ltd
    Event & Participant Support Officer - Sydney Marathon
    Pont3 Pty Ltd Sep 2023 - Sep 2023
    Sydney, Nsw, Au
  • Fifa Women'S World Cup Australia & New Zealand 2023™
    Venue Access Coordinator
    Fifa Women'S World Cup Australia & New Zealand 2023™ Jun 2023 - Aug 2023
    Sydney, Au
    FIFA Women's World Cup Australia & New Zealand 2023™ is the 9th FIFA Women's World Cup co-hosted by Australia and New Zealand from 20 July to 20 August 2023. It is first-ever senior FIFA tournament to be held in Oceania with 32 teams participating in the tournament.• Executed Spectator Access on match days ensuring smooth ingress and egress for over 40,000 spectators, including an entry with 20,000 spectators entering within 30 minutes.• Managed over 40 Spectator Access Volunteers.• Assisted in management of Venue Access Volunteers on non-match days.• Documented and communicated venue access protocols to over 6 functional areas.• Provided Electronic Access Control system training to security guards and issue problem-solving resolution.• Updating and maintaining the Venue Access Boards• Acquired VIP and VVIP hospitality knowledge under the guidance of the Guest Operations Manager.
  • Sydney Worldpride
    Ticketing Administrator
    Sydney Worldpride Dec 2022 - Mar 2023
    Surry Hills, New South Wales, Au
    Sydney WorldPride, licensed by InterPride was held on February 17 to March 5, 2023 first time in the Southern Hemisphere.• Acted as a key contact for ticketing inquiries, managing ticket inventory and special offers effectively for all main Sydney WorldPride events for over 150,000 attendees.• Acted the ticket primary contact for the Human Rights Conference for 2,000 attendees.• Served as primary contact for pax reporting to the control centre during Sydney WorldPride major events.• Coordinated over 500 complimentary tickets for stakeholders for all main Sydney WorldPride events.• Collated and distributed daily ticket report for CEO, COO and executive directors.• Assisted in data collation.• Gained experience in gate operations, scanning operations, and box office management, including overseeing Moshtix event day ticketing staff.• Utilized Moshtix and Ticketmaster systems.
  • Pm-Partners
    Casual Venue Operations Coordinator
    Pm-Partners Mar 2021 - Mar 2023
    Sydney, Nsw, Au
    • Orchestrated seamless equipment and room setups to ensure optimal functionality and presentation.• Provided professional meet-and-greet services for trainers and students.• Maintained high standards of cleanliness and presentation in breakout areas and kitchen facilities.• Executed timely room refreshments throughout the day and ensured thorough end- of-day cleanups.
  • The Ironman Group Oceania
    Volunteer Assistant - City2Surf
    The Ironman Group Oceania Aug 2022 - Aug 2022
    South Melbourne, Vic, Au
  • Nsw Treasury
    Venue Operations Officer
    Nsw Treasury Jun 2022 - Jul 2022
    Sydney, Nsw, Au
  • Opera Australia
    Operations Officer - Handa Opera On Sydney Harbour 2022
    Opera Australia Jan 2022 - Apr 2022
    Sydney, Nsw, Au
    • Coordinated meetings and training session for over 20 internal and external stakeholders.• Managed inductions and accreditations for over 500 internal and external stakeholders.• Managed procurement processes, including sourcing quotations, creating purchase orders, and reconciling invoice.• Organised the daily operations of Stage Door throughout the construction and performance timeframes, including stock and inventory management.• Coordinated transportation logistics by arranging taxis and liaising with the Transport Management Centre to adjust traffic light sequences for efficient egress for over 2,000 patrons. • Coordinated emergency response to first aid situations requiring an ambulance.
  • Lumi Global
    Interactive Producer
    Lumi Global Sep 2021 - Nov 2021
    Liphook, Hampshire, Gb
    • Project management of multiple end-to-end delivery projects simultaneously • Configure websites • Scheduling and running online training sessions for company board members• Advising clients on scripting, presentations and the format of their AGM• Liaising with 3rd party data providers• Running live streaming
  • Tennis Australia
    Australian Open Customer Experience Ambassador - Site Roamer
    Tennis Australia Jan 2020 - Feb 2020
    Melbourne, Victoria, Au
    - Providing patrons specialist information regarding Australian Open features, tournament timetable, attractions, tickets and general Melbourne visitor information- Independently worked in information booths or roaming event precincts. Addressing problems and independently solving them - Assisting in crowd control - Working with Venue Control Centre, Melbourne & Olympic Park FOH staff, security- Providing feedback on what worked, what didn't work and what can improve through a customer, event and venue operations point of view- Managing kids amusement park activation and demonstrating to kids and parents
  • Nsw Touch Football
    Venue Operations Assistant
    Nsw Touch Football Sep 2019 - Sep 2019
    Earlwood, New South Wales, Au
    • Ensure sign-on sheets are correctly filled by a team representative • Observing playing fields • Entering participants and finals scores in SportsTG database• Filing completed sign-on sheets and score cards paperwork• Assisting in packing down fields
  • Event Recruitment
    Onsite Gartner Temporary Event Assistant
    Event Recruitment Jul 2017 - Aug 2019
    Sydney, Nsw, Au
    • Providing professional and friendly customer service to delegates • Assisting at the registration desk with enquires • Assisting in room monitoring• Addressing if the rooms need to be tidy up or turn around
  • Adecco
    Nsw Election Administration Team
    Adecco Apr 2019 - Apr 2019
    Zurich, Ch
    • Batching large ballot papers• Extracting envelopes• Sorting ballot papers into small and large groups• Counting ballot papers to make sure the number of ballot papers matches the number of ballot papers given
  • Tennis Australia
    Australian Open Information Service Officer
    Tennis Australia Jan 2018 - Jan 2019
    Melbourne, Victoria, Au
    • Provided professional and friendly customer service to patrons• Maintained players and tournament-related confidentiality• Assisted in Australian Open ball drive and Australian Open logo activations
  • Momento Pro
    Casual Production Assistant
    Momento Pro Aug 2016 - Nov 2018
    Zetland, Nsw, Au
    • Ensured proper printing procedures, including monitoring print marks and inspecting final products for paper damage.• Prepared shipment consignments and manifests for outgoing Australia and New Zealand orders.• Logged printing issues into the company's system for record-keeping and resolution.• Packed and dispatched orders efficiently to meet delivery deadlines.• Utilized AusPost and StarTrack systems.
  • Roc Race
    Event Production Team Member
    Roc Race Feb 2016 - Feb 2016
    San Diego, Ca, Us
  • Mcdonald'S Australia
    Crew Member
    Mcdonald'S Australia Aug 2013 - Jul 2015
    Chicago, Illinois, Us
  • Vipeople
    Casual Easter Show Event Staff
    Vipeople Mar 2015 - Mar 2015
    Randwick, Nsw, Au
    • Scanning tickets• Crowd Management
  • Womensport And Recreation Nsw
    Social Media Intern (Unpaid Internship)
    Womensport And Recreation Nsw Oct 2012 - Mar 2013
    • Researched the achievements of women in sport• Assisted with social media delivery through WRNSW’s Facebook• Assisted at WRNSW’s events• Suggested feedback on how future WRNSW’s events could improve• Gained experience in sport administration, event management, and the relationship exist between organisations

Stella Xie Skills

Teamwork Team Leadership Time Management Microsoft Office Customer Service Social Media Leadership Powerpoint Microsoft Word Research

Stella Xie Education Details

  • Tafe Nsw
    Tafe Nsw
    Diploma Of Event Management
  • University Of Sydney
    University Of Sydney
    Bachelor Of Health Science (Movement Science Major)
  • Australian Catholic University
    Australian Catholic University
    Health Science

Frequently Asked Questions about Stella Xie

What company does Stella Xie work for?

Stella Xie works for Who Dares Pty. Ltd

What is Stella Xie's role at the current company?

Stella Xie's current role is Casual Traffic Controller.

What is Stella Xie's email address?

Stella Xie's email address is st****@****ide.com

What schools did Stella Xie attend?

Stella Xie attended Tafe Nsw, University Of Sydney, Australian Catholic University.

What skills is Stella Xie known for?

Stella Xie has skills like Teamwork, Team Leadership, Time Management, Microsoft Office, Customer Service, Social Media, Leadership, Powerpoint, Microsoft Word, Research.

Who are Stella Xie's colleagues?

Stella Xie's colleagues are Hany Lattouf, Sally Crispin, Kenneth Chow, Jason Medina, Vinh Lam, Katherine Nicholls, Sam Bertuzzi.

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