Stella Yip Email & Phone Number

香港

Complete daily banking transactions on counter(including:Time Deposit,Foreign Exchange, Remittance, etc Handle customer enquires Face-to-Face or through telephone and referscustomers to other bank services if needed (credit card, life insurance,etc.) Cross-sells bank products by answering inquiries, informing customers ofnew services and product promotions, ascertaining customers’ needs, anddirecting customers to a branch representative Completes special requests by closing accounts, taking orders for checks,completing safe-deposit box procedures, and providing special statementscopies.

Handled day-to-day data entry activities for members, such as membershipprofile updates and all types of related administration tasks Maintained the confidentiality of the daily 20+ incoming companydocuments in accordance with 15 data security protocols Manage clients’ accounts by handling their technical enquiries or complaintsas well as quotation preparation Coordinate between external clients and internal technical colleagues to monitor and follow up the progress of testing project and all related events Major handling customer : Daiso(Japan, Thailand, US)

Higher Diploma, Retail And Merchandising Management

Education record