Stella Valente Email & Phone Number

Toronto, Canada Area

Toronto, Ontario, Canada

• Responsible for training employees about actions to prevent loss at Store• Greet customers and deliver great customer service• Develop a strong buying relationship with customers• Suggest and recommend products• Assist customer on the phone• Work with POS system

Toronto E Região, Canadá

São Paulo, São Paulo, Brazil

• Managed client communication on a day-to-day basis• Negotiated jobs and partnership• Managed over 200 partnerships• Developed a clear and efficient brief for the success of job execution• Followed-up each job inside agency and sent updates on the campaign’s status for clients• Coordinated and managed all event’s logistic and material of advertisement• Developed weekly reports and presentations;• Developed incentive and relationship campaigns, it provided an increase in the sales for the client• Responsible for the creation of the content for e-mail marketing• Plan events, negotiate different venues, providers, materials, staff and participants

Brasil

São Paulo, São Paulo, Brazil

• Responsible for new business development• Responsible for the creation of project proposals, daily and weekly reports• Led a team of 3 people and monitored progress of the job inside the agency• Sent monthly e-mail marketing to partner companies• Responsible for presenting the proposal on the meetings with clients and future clients• Managed more than 200 partnerships • Led the development of 11 incentive and relationship campaigns

São Paulo, São Paulo, Brazil

• Responsible for calculating and purchasing monthly benefits for about 650 employees, including and excluding in the Health Plan, Dental and Pharmacy• Developed and kept updated the Benefits website for employees with LG system• Met suppliers and providers• Negotiated partnership and better conditions for employees• Distributed benefits and control what have been delivered to employees• Created and updated monthly control of absences and attestations• Promoted events for employees like Easter, Christmas and Meetings

São Paulo, São Paulo, Brazil

• Responsible for prospecting clients• Meetings with team and clients to define strategies• Developed briefs for jobs, created and composed contents for email marketing and reports• Created and sent proposals; Also, weekly reports• Supervised a team of 3 people• Searched and requested quote options for campaigns and actions• Responsible for assisted customers by telephone and e-mail• Developed satisfaction research and sales research

Communication & Media

Diploma, Excellence For Business

Pós Graduação Em Comunicação E Marketing, Relações Públicas, Publicidade E Comunicação Aplicada

Gestão De Recursos Humanos, Gestão De Recursos Humanos