● Managed revenue collection processes, ensuring adherence to company policies and regulatory compliance.● Conducted in-depth revenue audits, identifying discrepancies and implementing corrective actions to minimize revenue leakages, leading to a 15% improvement in revenue accuracy.● Prepared monthly and quarterly revenue reports for senior management, providing insights for strategic decision-making.● Managed a portfolio of 175 key accounts, ensuring regular account reviews and data analysis to understand client needs and deliver relevant solutions, resulting in a 15% increase in client retention.● Collaborated with cross-functional teams to enhance revenue management processes, resulting in a 15% increase in annual revenue accuracy.

● Skillfully managed administrative responsibilities for the MD/CEO including: calendar, email and travel management, scheduling 200+ appointments and meetings, preparation of minutes of meetings, handling phone calls and written correspondence necessitating sound decision-making skills. (Received outstanding feedback ratings).● Led the implementation of a new document management system, reducing retrieval time by 20% and increasing overall efficiency.● Conducted monthly operational update presentations and reports for committee submission for 100+ meetings, ensuring a focus on critical and strategic matters to enhance time management.● Organized and coordinated monthly board meetings, special events and conferences, handling all logistics, vendor coordination and detailed documentation for attendees.● Cultivated strong relationships with key stakeholders, including investors, major commercial clients, priority suppliers, and regulatory bodies in Lagos State, whilst maintaining the highest level of discretion, professionalism and confidentiality.

● Provided comprehensive support to the CEO, including managing daily schedules, appointments, and organizing travel arrangements for gallery exhibitions and art fairs.● Improved office operations by implementing organizational systems, reducing average meeting preparation time by 15%.● Assisted in the planning and execution of art events, private viewings and gallery openings, which brought 250+ guest and RSVPs across Africa.● Analyzed sales data, trends and patterns in artwork purchases and customer preferences, resulting in a 5% increase in revenue from targeted marketing campaigns.● Handled confidential correspondence, emails and phone calls, ensuring prompt communication with clients, artists and stakeholders.

• Conducted in-depth investigations and assessed the validity of claims, applying a comprehensive understanding of policy terms and conditions to determine coverage and liability.• Maintained a high level of accuracy in claims processing and consistently met and exceeded performance targets for processing times.• Collaborated with Underwriters, legal teams, and other departments to facilitate claims resolution and ensure compliance with company policies and industry regulations.• Provided exceptional customer service by managing claimant inquiries, addressing concerns, and ensuring a smooth claims experience.• Maintained detailed records of claims, including correspondence, documentation, and settlement agreements.