Responsable for developing new customer engagement opportunities for Finance, Retail, Luxury, Telco and Media industries. Supporting companies in their long term continous transformation on digital touchpoints and to reshape their services and products to exceed customer expectations- Business Development- Account and client Management- Manage internal team and external supplier - Service and Experience Design - Digital Transformation - Digital Strategy

Involved in the whole end to end process of digital business transformation projects in banking, fashion and luxury industries: digital channels and touchpoints, mobile solutions, intranet portals, eCommerce, digital content strategies, online marketing solutions, BI digital solutions.Accounting and business development, project management and coordination, clients and supplier management, budget control.

Digital Strategist and Client Manager with an inclination for Service design and management of technology-innovative initiatives in the fields of Communication and Customer Interaction Management. Operating in the fields of interaction and visual design for the major italian brandi in finanche, luxury and retail industry: UniCredit Group, UniCredit Leasing, UniCredit Corporate Banking, UniCredit Foundation, Intesa Sanpaolo, Eurizon Capital, Zegna, Salvatore Ferragamo, Stefanel, Sisal.

I built and managed a new internal Business Unit dedicated to ideate and develop digital experience optimization projects - Seo, Sem, usability test conduction and reporting, analytics implementation and reporting, website optimization - for clients like Mondadori, Universal Music Italy, UniCredit Group, UniCreditBanca.

I have gained professional know-how in corporate procedures, project management and client accounting. I have managed the entire cicle of differents web projects and digital communications projects; corporate and brand sites, ecommerce sites, online campaign and marketing activities, social media projects and applications, advanced marketing and tracking solutions (behavioral targeting, pages optimizations) with a strong focus on managing usability testing. I have worked with client as: UniCreditGroup, UniCreditBanca, UniCredit Private Banking, Agenzia Tu, UniCredit Financing, Credem, Universal Music Italy.

I have established and managed my company for 5 years, working on different web and digital communication projects. Brand e Corporate websites, Ecommerce Sites (www.elioelestorietese.it digital content and music store), Advergame, On line campaign, Digital Community.My role was focused on the entire process of selling, creating and running a various range of activities: from strategic consulting to new business development, client accounting and project management, as well as managing suppliers and online advertising campaigns.Clients included: Levi's Italy, SugarNet, Coca Cola Italy, Hukapan (Elio E Le Storie Tese), Kiver, Buongiorno Vitaminic, Zero 9 Group, Sony BMG Italy, EMI Music Italy, Promocard, Pry Events, Comune di San Giuliano Milanese, Reggio Parma Festival.

I've worked In Bibop Research as a web content editor, then i became Project Manager and then Senior Project Manager in a various range of web projects including client like Virgin Music Italy Srl, LimesOnline Kataweb, Mediaset On Line.

I've worked on various editorial projects as Music Contributor for B Side - music and lifestyle mag ad website - from 1998 until 2000, ArtLab - design and style mag - from 1999 until 2003 and NightWave Book, 1998 edition for Costa & Nolan.I have worked as project manager and team coordinator for B Sides Event 1998 and 1999 and NigtWave Rimini trade fair in 1997 and 1998.