Stella Yee Email and Phone Number

• Manage all aspects of Religious Education Office including creation of in-depth Excel spreadsheets/Word documents detailing student and program information for the Director, Teachers, Parents and Staff• Serve as primary point of contact for all Parents, Teachers and Students • Implemented an effective communication strategy with over 500 families to inform of program class assignments, document requirements, major events and all client-related matters• Plan and execute all key events including formal ceremonies, rehearsals, retreats and social functions• Create/maintain yearly records in database, handling sensitive and confidential matters with discretion• Developed/successfully launched an in-house service opportunity program for middle school students• Recruit, train and motivate volunteers to assist in school year program events• Reconcile all fee remittances with registration submissions and research/resolve as needed• Improved business processes including streamlining Parent Handbook and simplifying registration forms• Implemented a formal dismissal policy for Parents for safety and clarity and a protocol for teachers’ substitute requests for efficiency

• Managed a staff of 7 professionals and Customer Profitability Management Systems • Improved monthly closing processes by establishing partner relationships between technology staff and businesses• Developed an in-house workflow document to provide senior management with an overview of monthly interfaces and outputs; this document was further extended in “presentation format” to business partners on an on-going basis

• Directed chargeback cost reduction project resulting in $700m or 6% savings in client’s computing charges with emphasis on output delivery/storage management expense base.• Coordinator for Chase worldwide data center financial benchmarking analysis, quality enhancement study and the Technology group’s “Best-in-Class” gap analysis.• Implemented an improved accounting and chargeback methodology/process; methodology selected as firm’s center of excellence and used as company’s global standard.• Worked on a taskforce to reengineer chargeback process into “single technology bill” vision; developed product P & L’s and analytical structure to review data center expense recovery progress.• Finalist for Chase’s 1992 Excalibur Award - a recognition program for individuals who exemplify and reinforce Chase’s core values: superior performance, customer focus, teamwork, respect for others, quality and professionalism.

• Promoted to Section Manager after 6 months; supervised two professionals in management reporting and analysis • Initiated and developed accounting procedures for sale/leaseback transactions• Recipient of Extraordinary Contribution Award for year-end close.• Analyzed foreign currency utilization and gain/loss tracking in support of Treasury Group; improved efficiency and flexibility of process through PC automation.