AeroLeads people directory · profile
Stella Maris Email & Phone Number
Service Excellence Strategy - Transport, Logistic and Drivers Platform
at
Gojek
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Service Excellence Strategy - Transport, Logistic and Drivers Platform
Location
Tangerang, Banten, Indonesia
Who is Stella Maris? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Stella Maris is listed as Service Excellence Strategy - Transport, Logistic and Drivers Platform at Gojek, based in Tangerang, Banten, Indonesia. AeroLeads shows a matched LinkedIn profile for Stella Maris.
Stella Maris previously worked as Service Excellence Strategy - Transport, Logistic & Drivers Platform at Gojek and QA Specialist (Service Excellence) at Gojek. Stella Maris holds Bachelor'S Degree, Computer Science, 3.57 from Universitas Bina Nusantara (Binus).
Company email context
Email format at Gojek
This section adds company-level context without repeating Stella Maris's masked contact details.
Gojek
Review company-level records connected to Stella Maris before choosing the right outreach path.
Profile bio
About Stella Maris
Been analyzed & proposed improvements of various things from different roles; content & engagement of social media, flow handling of customer care unit, problem solving for customer complaints and also auditing the quality of whole process in care unit itself.Demonstrated my analyzing & problem solving skill professionally since graduated from Computer Science major in BINUS (2014) and still learning to become better each day.
Listed skills include Web Development, Microsoft Office, Marketing, Social Media Marketing, and 4 others.
Current workplace
Stella Maris's current company
Company context helps verify the profile and gives searchers a useful next step.
8 roles
Stella Maris work experience
A career timeline built from the work history available for this profile.
Service Excellence Strategy - Transport, Logistic & Drivers Platform
Current
Dec 2022 - Present
Qa Specialist (Service Excellence)
- Evaluating customers' complaints to ensure Agents and the whole process is already in compliance with SOP- Deep analyzing particular trending issues, to define what defects need to be fixed or improvements need to be done, thus Care Team can provide better service seamlessly- Collaborating with other units by doing Ad-Hoc analysis to reach specific.
Jul 2020 - Nov 2022
Gopay Customer Care Supervisor
- Supervise 8 Team Leaders and 80+ agents monitor GoPay Customer issues (incoming from email, inbound, in-Apps & social media) and manage escalations to the respective teams when needed- as PIC from GoPay Customer Care to handle customer's complaints from Bank Partner and to escalate Prakerja issues to respective team- Communicate with management and.
Dec 2019 - Jun 2020
Gopay Social Media Care Supervisor
- Lead 9 agents, monitor specifically GoPay social media (Instagram, Twitter & Facebook) issues and manage escalations to the respective teams when needed- Continuously improve handling flow Social Media Care unit
Feb 2019 - Nov 2019
Social Media Specialist
- Ideate, manage (publish & edit) and also monitor multiple social media accounts- Responsible for copy writing social media- Responsible for make social media report & continuously analyze/research the social metrics, competitors and insight to develop next strategies- Supporting editorial to make a content for social media- Supporting media partnership.
Mar 2017 - Feb 2019
Digital Marketing Specialist
- Analyze current web, design banner & some web contents (if needed)
- Design & create digital contents for corporate’s digital accounts such as newsletter, ads, web banners and social media contents
- Analyze social media’s contents engagement and impressions, create event based on the data regularly to improve the number
- Digital Customer Service – maintain all the corporate’s digital account, replying all the questions & complaints from customers that come from social media
Nov 2015 - Nov 2016
Relationship Officer
Gain more income/funding for company by approaching new or existing customers and persuaded them to open new saving or deposit account, achieved monthly target
Apr 2014 - Jan 2015
1 education record
Stella Maris education
FAQ
Frequently asked questions about Stella Maris
Quick answers generated from the profile data available on this page.
What company does Stella Maris work for?
Stella Maris works for Gojek.
What is Stella Maris's role at Gojek?
Stella Maris is listed as Service Excellence Strategy - Transport, Logistic and Drivers Platform at Gojek.
Where is Stella Maris based?
Stella Maris is based in Tangerang, Banten, Indonesia while working with Gojek.
What companies has Stella Maris worked for?
Stella Maris has worked for Gojek, Merah Putih Media, Pt Bfi Finance Indonesia, Tbk, and Bank Ocbc Nisp.
How can I contact Stella Maris?
You can use AeroLeads to view verified contact signals for Stella Maris at Gojek, including work email, phone, and LinkedIn data when available.
What schools did Stella Maris attend?
Stella Maris holds Bachelor'S Degree, Computer Science, 3.57 from Universitas Bina Nusantara (Binus).
What skills is Stella Maris known for?
Stella Maris is listed with skills including Web Development, Microsoft Office, Marketing, Social Media Marketing, Photoshop, Adobe Photoshop, Online Journalism, and Microsoft Excel.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Stella Maris you were looking for.
View similar profiles
