Stenson Willard Email & Phone Number

2150 John Glenn Dr #300

San Mateo

DUTIES IN BRIEF:Register and process all non-military accounts. Process and manage all COD billing and moves. Coordinate and register all commercial and corporate moves. Transmit end of day settlements. Pre- and Post move surveys. Origin Agent appointment setter and file prep for upcoming moves. Produce Bill of Lading, Inventory Sheets and Valuation Insurance for COD (Collect on Delivery) and Military accounts. Process outbound and inbound international moves, including military unaccompanied baggage and ALL HHG(household goods) RELOCATIONS. Utilize state Tariffs to determine rates and cost.

Quality Inn Medical Center, Baymont Inn,Wingate By Wyndham

Durties in brief-prepare weekly schedules, cash handling & petty cash, customer service, cashier close and drop, manage guest via Choice Advantage & Opera Property Management System, manage housekeeping times and housekeepers/housemen, maintain property with utmost autonomy, access and prepare M3 reports and verify statistics/occupancy forecast; light maintenance, process all check-ins/outs & manage Front Desk, guest request, complaints and problems. Manage Direct Bill accounts and actively collect on invoices. Responded to guest reviews for property daily. Assigned employees to Choice University. Conduct linen and supply inventory & prepare supply orders for vendors. Maintain employee relations and morale. Boost revenue via active utility management, rate and payroll management. (Certified via Choice University & MyPortal Wyndham Tutorials.)

Augusta, Georgia Area

Contract negotiation, Project management, Property maintenance, Demolition, Contractor Assistance, site management

Filing ,scheduling,multiple phone lines,data entry, customer service, faxing,e-mails, mail-outs, deposits,errands,payment collection,deliveries of payroll.

Bachelor'S Degree, Communication, General

Activities and Societies: Sandhills writing conference and poetry contest. Published four times via university publications and projects.

Bachelor Of Arts (B.A.), Communications-Professional Writing

Activities and Societies: Sandhills Literary Competition. Published twice as a winner. Published in several university publications.