Stepanie Anne Reed Email and Phone Number
I am eagerly seeking to transition my customer service expertise into a virtual assistant role where I can seamlessly blend administrative support with personalized client care. I bring a strong passion for problem-solving, clear communication, and meticulous organization to the table, all while fostering meaningful connections and contributing to a thriving team dynamic. I am excited to embark on a journey of growth, both professionally and personally, within a collaborative and forward-thinking environment.
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Technical Support SpecialistTtec Jun 2024 - PresentCebu, Central Visayas, Philippines -
Customer Service Representative (Flight Booking Specialist)Foundever : Cx Outsourcing Services & Solutions Oct 2023 - Oct 2024Commerce St, Corner B. Benedicto St, Cebu City, CebuProficiently handle flight bookings and reservations using Global Distribution Systems (GDS), ensuring accuracy and efficiency in every transaction.Provide exceptional customer service by addressing inquiries, resolving issues, and assisting customers with their travel needs in a timely and professional manner.Collaborate closely with airline partners and travel agencies to coordinate seamless travel experiences for clients, demonstrating strong interpersonal skills and attention to detail throughout the process.
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Customer Service Representative (Telecommunication And Technical Support Specialist)Concentrix Cvg Philippines Inc. Nov 2022 - Sep 2023I.T Park, Tgu , Cebu City, CebuProvide comprehensive technical support for telecommunication services, including internet, cable, and phone systems, utilizing strong troubleshooting skills to resolve issues promptly and effectively.Assist customers with setting up and configuring equipment, troubleshooting connectivity issues, and diagnosing hardware and software problems to ensure seamless usage of telecommunication services.Collaborate closely with technical teams and service providers to escalate complex technical issues, coordinate service visits, and facilitate equipment replacements or upgrades, delivering exceptional customer service and fostering positive relationships with clients.
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Sales PersonnelPrince Warehouse Jan 2022 - Mar 2023Danao City, CebuProvided excellent customer service by assisting shoppers with inquiries, product selection, and purchases, creating a positive shopping experience.Demonstrated product knowledge and promoted special offers or promotions to drive sales and meet revenue targets, contributing to the store's profitability.Maintained a clean and organized sales area, restocked merchandise, and ensured accurate pricing and labeling to enhance the overall shopping environment and maximize customer satisfaction.
Stepanie Anne Reed Education Details
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Northeastern Cebu CollegesCollege Graduate -
Northeastern Cebu CollegesAccounting And Business/Management
Frequently Asked Questions about Stepanie Anne Reed
What company does Stepanie Anne Reed work for?
Stepanie Anne Reed works for Ttec
What is Stepanie Anne Reed's role at the current company?
Stepanie Anne Reed's current role is Technical Support Specialist.
What schools did Stepanie Anne Reed attend?
Stepanie Anne Reed attended Northeastern Cebu Colleges, Northeastern Cebu Colleges.
Who are Stepanie Anne Reed's colleagues?
Stepanie Anne Reed's colleagues are Estefany Lopez, Elia Sagahon, Lorenzo Briones, Mark Dennis Villa, Janae Revill, Angel Flexie A., Leo Mel Dungo.
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