Qa Engineer
CurrentAccomplishments: • Established the Software Testing Lifecycle process from scratch, including thorough requirements analysis, comprehensive test documentation, and detailed test closure reports, resulting in a 43% reduction in defect leakage. • Introduced new test types: compatibility, API and localization, increasing test coverage by 30% and reducing post-release issues by 17%. • Instituted a communication framework with the support team to enhance effectiveness, resulting in a 20%… Show more Accomplishments: • Established the Software Testing Lifecycle process from scratch, including thorough requirements analysis, comprehensive test documentation, and detailed test closure reports, resulting in a 43% reduction in defect leakage. • Introduced new test types: compatibility, API and localization, increasing test coverage by 30% and reducing post-release issues by 17%. • Instituted a communication framework with the support team to enhance effectiveness, resulting in a 20% decrease in response time to customer queries and a 10% increase in customer satisfaction ratings.Responsibilities: • Perform functional and regression testing. • Identify and document defects, perform further analysis, and verify after correction. • Propose new ideas and improvements to project processes and overview their implementation.Domain: E-commerce & Document Management Show less