Stepfani Croteau Email & Phone Number

Punta Gorda, Fl, Us

Florida, United States

Providing marketing consultation services to clients across various industries throughout New Hampshire. Services include advertising, social media marketing, email campaigns, company qualifications materials, strategic marketing analysis and planning, branding strategy, and more. Marketing services are provided to clients on an as-needed basis. Attendance at networking and technical events to promote the overall development of the firm.

Greater Boston Area

Manchester, New Hampshire

Researching new procurement opportunities and preparing responses on RFP/RFQ submittals for both the public and private sectors throughout New England. Attending networking events in New Hampshire and Massachusetts, and assisting in the business development of the company. Working with A&M's Marketing Manager on the preparation for upcoming client events and preparing qualifications packages for the company.

Manchester, New Hampshire

Provided office support to the New Hampshire and Massachusetts Survey Departments. Served as the initial point of contact for residential and commercial survey projects, assisted with reports and letters, and prepared research for upcoming projects. Managed scheduling expectations with clients and key personnel in-house, managed project budgets and timelines, and prepared client submittals. I also prepared monthly billing statements and followed up on past due client accounts.

New Hampshire

Served as the initial point of contact for potential new customers, providing quotes on requested land survey services. I maintained Google AdWords and company marketing, prepared deed research for upcoming projects, performed data entry and managed the office calendar for upcoming jobs and appointments. Also served as a land survey instrument operator on job sites as needed.

Windham, Nh

Working with physicians throughout the country to obtain privileges at hospitals and facilities as assigned and ensuring that applications were completed in a timely manner to complete the credentialing process, allowing the physician to work as contracted. Assisted physicians through the process of obtaining state licensing across the country, including assisting with the application process and following up with the state's Board of Medicine to ensure that all documents were submitted as requested.

Manchester, Nh

Assisting students through the admission process, including providing information on specific program requirements, delivery methods, and course structure. Training newly hired staff on the various degree offerings and how to have effective phone conversations with potential new students. Worked with the Department Director to review metrics and ensure that the department was on track to meet and exceed productivity expectations.

Pediatric Health Associates

Patient registration, scheduling surgeries, follow up visits and laboratory/radiology testing, preparing and sending referrals to specialty providers, and requesting insurance authorizations as needed. Training of newly hired administrative staff on the Epic System and other software applications. I served as the subject matter expert in referrals and scheduling. Coordinating with physicians to create office and on-call schedules throughout the year, processing end of day cash outs, accounts payable, and hospital billing charge entries. Assisting with the start up of new practices, creating documentation for charting, office work flow, and billing.

Bachelor'S Degree, Organizational Leadership

Masters Of Business Administration, Project Management