Who is Steph Cooper? Overview
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Quick answer
Steph Cooper is listed as Team Manager at M&G plc, based in Falkirk, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Steph Cooper.
Steph Cooper previously worked as Quality Management Coach at M&G Plc and Snr Customer Service Executive & Complaint Handler at M&G Plc. Steph Cooper studied at St Modans High School.
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Email format at M&G plc
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M&G plc
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Profile bio
About Steph Cooper
Steph Cooper is a Team Manager at M&G plc. She possess expertise in call center administration, complaint investigations, call management, customer service, sales.
Listed skills include Call Center Administration, Complaint Investigations, Call Management, Customer Service, and 1 others.
Current workplace
Steph Cooper's current company
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6 roles
Steph Cooper work experience
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Quality Management Coach
Snr Customer Service Executive & Complaint Handler
Senior CSE in both Pensions & Offshore bonds. Speaking to both customers and independent financial advisers on a variety of areas from NBS to servicing, and money out. Coaching and training experience.Complaint handler dealing with the investigation and resolution of customer and adviser complaints.
Jan 2019 - Oct 2021
Advisor Support (Sales Support)
Working as part of a regional sales unit, providing proactive sales and operations support.
Oct 2015 - Jan 2019
Nbs Vettor/Processor For Prudential International
Employed by Capita UK, processing for Prudential International.Processing offshore bond NBS applications including thorough checking, trust training & processing of AML. Assisting financial advisors & their staff with nbs submission, close contact with sales areas.
Mar 2012 - Oct 2015
Customer Service Representative
Starting in Capita in March 2011, was my introduction to financial services. Taking inbound calls from clients and FAs for Prudential Life contact centre (onshore bonds/ endowments/ term assurance). After 1year here I moved to Prudential International.
Mar 2011 - Oct 2015
1 education record
Steph Cooper education
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St Modans High School
FAQ
Frequently asked questions about Steph Cooper
Quick answers generated from the profile data available on this page.
What company does Steph Cooper work for?
Steph Cooper works for M&G plc.
What is Steph Cooper's role at M&G plc?
Steph Cooper is listed as Team Manager at M&G plc.
Where is Steph Cooper based?
Steph Cooper is based in Falkirk, Scotland, United Kingdom while working with M&G plc.
What companies has Steph Cooper worked for?
Steph Cooper has worked for M&G Plc and Capita.
How can I contact Steph Cooper?
You can use AeroLeads to view verified contact signals for Steph Cooper at M&G plc, including work email, phone, and LinkedIn data when available.
What schools did Steph Cooper attend?
Steph Cooper studied at St Modans High School.
What skills is Steph Cooper known for?
Steph Cooper is listed with skills including Call Center Administration, Complaint Investigations, Call Management, Customer Service, and Sales.
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