Steph Field Email & Phone Number

St Albans, Gb

St Albans, England, United Kingdom

Bloomsbury, London

Currently supporting and leading the second busiest Branch in sales within London South East, through the transition of Simpler shops. Maintaining my purpose of supporting others through coaching, developing and driving the operation to deliver success in all measurements. I am also the Branch Manager lead and People Manager for the project of London Centralised investigators, working with PPA specialists to drive focus of disciplinary and grievance processes and outcomes.

Waitrose Kings Cross Station

Leading a lively, dynamic and energetic business unit in the heart of Kings cross station. Empowering engaging Partners to deliver and contribute to the success of the business as a whole through business plans that aligns to our key objectives and strategies. Influencing key stakeholders in opportunities to maximise efficiency, sales and profit. Supporting the regional Manager and London region as the subject matter expert in Disciplinary and Grievance.

Waitrose, St Albans

Leading vision and culture of the Branch with more than +200 Partners that includes an e-commerce operation of 900+ orders a week. Setting a clear vision that gains the commitment of every level through engagement and unlocking Partner potential to improve Partner satisfaction. Balancing the needs of the Branch and Partners to deliver and maximise sales through change and every opportunity. Leading by the highest standards in legal compliance and offering customers an exceptional service experience. Moving the Branch forward with YoY improvement in metrics.

Various London

Sole Deputy Branch Manager and a part of a high performing team that opened the King's Cross Branch in 2015. Solely accountable to four Team Managers and taking an opportunity to lead the Branch whilst the Branch Manager was twinning for six months. Additionally steering and leading change with culture (Partner satisfaction) and legal compliance through robust Performance Management at our St Katherine's Dock Branch. Notably improving results within absence to 3% vs 10% and various legal compliance metrics.

Various London

Various London

Managing my assistants and Partners to drive and deliver results across a further three Central London Branches. Building service experience and focusing detail into Food Service counters merging as one section. Driving and maximising sales opportunities through exciting offers and consistent availability. Equally managing the 2nd busiest Checkout operation in the company for number of transactions. Dedicated and empowered lead for Partner Voice and chair of all meetings.

London

Building on retail knowledge and leadership skills with experienced and knowledgeable leaders across two established London Branches until being successfully appointed as a Team Manager.

London

Developing skills, experience and leadership as a Team Leader throughout the Branch sections, that lead to the successful to application of the Management trainee programme