Steph Macpherson Email & Phone Number

Duties included:• Handling logistics (organising product deliveries with transport road and train companies to customer locations in NSW, VIC and WA).• Creating and maintaining successful sale contacts within construction and civil engineering industries.• Front desk phone and reception duties.• Handling sale enquiries and managing miscellaneous timber sales online.• Setting up and maintaining templates for the regular use of various administration/production documents, using formula features in Excel – i.e: ‘Order Confirmation’ and ‘Delivery Docket’ forms.• Physical checks of to-be-despatched pallets.• Liaising with production floor, ensuring accuracy and timeliness of customer orders to be delivered.• Liaising with administration staff off-site at separate warehouse.• Use of open source databases in data analysis entry concerning production timeframes, product feed stock and finished product outputs.• Data entry with aim of 100% accuracy (due to its crucial role in production) of customer orders, inventory and outgoing products, production/budgeting overviews, production infeed and outfeed of machinery.• Paper and electronic based filing procedures.• Handling of purchase orders and deliveries to on-site for machinery parts, office supplies.• Sourcing of food and catering to on-site visitors and customers.

Sunshine Coast

Nursery Duties included:• Operating irrigation equipment for nursery (diesel pump, two stroke pumps)• Measuring and diluting fertilisers and chemical cleaning agents in irrigation systems• Nursery tidying and maintenance (weeding, sweeping, operation of leaf blower, cleaning algae off concrete paths in shade houses, washing out plant pots in chemical cleaning baths, etc)• Mixing potting mixes, moving potting bins and storing in appropriate sections throughout nursery.• Loading plant trays onto sale van for transportation.Horticultural duties:• Potting of orchid plants in various stages of growth (fully grown plant, fledgling plant and seedlings)• Cleaning dead matter, quality control selections and circulation of various orchid breeds throughout nursery.• Deflasking (removing seedlings from germinating glass/plastic canister bottles) and planting in seedling trays• Preparing orchid plants for saleable presentation (removing dead leaf matter, staking flower spikes)

Gympie

Duties included:• Phone reception duties• Vehicle service desk reception duties (i.e: answering incoming calls, relaying customer information to Service department, handling customer payments with EFTPOS)• General administration maintenance (i.e: handling of stationery orders, stationery inventory checks).• Physical checks of Work In Progress vehicles.• Receipting stock inventory of vehicle parts and materials.• Loading up Part Kits for vehicles in Units program.• Data entry, with expectation of 100% accuracy (due to its crucial role in production) entering batching numbers and codes to various vehicle parts in Units.• Creating new vehicle part fields in Units.• Handling information of customers’ warranties (i.e: scanning warranties, updating records, handling of customers’ correspondence relating to warranties).• Various word processing and data population jobs for Engineering, Parts and Administration departments.• Generation of various parts, work efficiency and accounts reports in Units.• Filing of documents for Accounts, Human Resources and Administration departments.• Electronic and physical filing and archiving of important documents.• Handling of Import Approvals, Compliance Plates and their associated documentation and various important documents. • Handling of internal and external mail.• Reconciliation and banking of Petty Cash from administration and engineering departments.• Reconciliation of sale receipts for parts and service department.• Handling of picking up and delivering various goods to Administration, Parts and Engineering departments (i.e: tools and equipment, stationery and kitchen supplies, etc) using company vehicle.

Gympie

Duties included:• Use of information management systems (e.g: locating, filing and referencing paper-based documents, plans and boundary blue-prints, compiling and using electronically stored information through databases, etc).• Front desk reception and phone duties.• Handling and composing business correspondence, addressed to customers and local/state government authorities.• Preparation and handling of daily mail and postal procedures.• Discreetly and efficiently handling customers' accounts and confidential information.• Conducting enquiries on behalf of the surveyors and customers at local and state government departments.• Preparation and lodgement of customer applications for property developments (i.e: subdivisions, boundary re-alignments/boundary defining, etc) with local and state government authorities.• Hand drawing topographical features on boundary maps for Surveyors.• Record keeping as required by Quality Assurance policies.• General office and office supply maintenance (i.e: stationery inventory, equipment servicing, office cleaning, etc).