- Provide leadership to a team of infrastructure analysts and software engineers that provide incident response and technical triage during critical outages of over 3000+ State Farm applications and services. - Act as Incident Commander for high severity outages providing leadership direction, cross-team coordination, prioritization, and communication to ensure services are restored as quickly as possible. - Promote and drive SRE principles and adoption to improve resiliency across the department resulting In a 50% reduction in SEV1 outages. - Facilitate blameless postmortems after incidents that encourage honest and open communication, identify the root cause of outages, highlight opportunities for improvement, and promote cross team collaboration without blame. - Provide architectural oversight and develop the product roadmap for the resiliency improvement application, prioritizing features based on consumer feedback. - Provide coaching, support, and development opportunities to team members to help them progress on their professional journeys. - Perform HR functions of on-boarding, recruiting, interviewing, and terminations. - Conduct 1-1s, monthly performance reviews, and yearly merit discussions with all team members.

- Provide leadership to two software engineering teams of 12+ people to build and maintain a state-of-the-art internal Platform as a Service cloud infrastructure that hosts over 1,000 critical business applications based on Pivotal Cloud Foundry, Redis, TCServer, GemFire, Websphere- Develop and maintain the product roadmap for current and future platform solutions and prioritize the product backlog based on customer feedback. Includes responsibilities for architecting and releasing capabilities to customers on a regular sprint cadence.- Architect automation of processes to deliver production infrastructure changes using Concourse pipelines in under 10 minutes to production that are fully compliant and resulted in over one million dollars of labor savings.- Perform HR functions of on-boarding, recruiting, interviewing, and terminations. Conduct 1-1s, monthly performance reviews, and yearly merit discussions with all team members supporting personal and professional development and encouraging feedback. - Manage security risks and critical patching updates for all products to ensure products meet and exceed IT compliance and security measures.- Maintain and manage budgets and contracts for current products and vendor solutions.

- Created Dojo to help teams adopt agile and continuous delivery at State Farm. Designed a 6-week experience where teams work in 2.5-day sprints using their real work and experiential learning techniques to adopt the agile mindset and use continuous delivery to deliver faster with higher quality. - Led a staff of over 40+ coaches across four different locations to mentor scrum masters, product owners, and product managers towards higher agile maturity. Created a leadership experience course for agile and digital transformation of leaders and executives.- Supervised a team of 4 interns and maintained their product backlog, set direction for the team, and established weekly showcases to highlight their success and progress on the application.- Value Stream mapped the software delivery process at State Farm and eliminated over 1000 hours of waste out of a 1500 hour process. Designed REST APIs that reduced code delivery time from three weeks to two hours while maintaining regulatory compliance and code quality standards.- Set enterprise direction on continuous delivery for 10,000+ IT employees by promoting usage of Jenkins, Gitlab, Urban Code, JBehave, TDD, BDD, cloud infrastructure, and overall code quality standards.

- Fostered relationships with local universities, faculty, business departments, and career services to scout software developer candidates and build State Farm’s IT brand in Arizona, California, and Washington.- Organized sponsorship of local conferences, hackathons, and meetups to promote State Farm IT and give back to the IT community.- Presented technical discussions to groups of over 300 people on topics related to continuous delivery, code quality, agile development, and testing best practices.- Represented State Farm IT at career fairs, mock interviews, and university organizations to assist students on their professional journeys.

- Developed web applications using Java, Spring, Mule, JavaScript, REST, SOAP, CSS, HTML, and more. - Troubleshooted and triaged outages of complex distributed systems across multiple platforms and technologies.- Shared knowledge of high-level architecture to ensure complete, clear understanding of how 20+ applications integrated across the enterprise. - Coordinated 5+ multi-million dollar projects in a multi-release program by leading developers, business analysts, and test analysts towards a successful implementation through all phases of the project life cycle.