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Steph Moore Email & Phone Number
CDR CX Coordinator
at
cinch
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
CDR CX Coordinator
Location
Birmingham, England, United Kingdom
Company size
Who is Steph Moore? Overview
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Quick answer
Steph Moore is listed as CDR CX Coordinator at cinch, a with 88 employees, based in Birmingham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Steph Moore.
Steph Moore previously worked as Assistant Store Manager at Cinch and Senior Customer Centre Specialist at Cazoo. Steph Moore studied at St. Edmund Campion R.C School.
Company email context
Email format at cinch
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cinch
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Profile bio
About Steph Moore
An experienced customer service agent, who has worked in a few different customer focused areas. I love meeting new people, helping and supporting them. I believe excellent customer service is the very backbone of a company, if you ensure the customer service is great, people will continue to come and back and to recommend the company to others. I have over 8 years experience leading a team of customer service agents, ensuring customers have a timely, efficient, yet attentive and upbeat service. Ensuring customers have a great lasting impression and that staff have gone the extra mile. I think motivating a team is very important, and ensuring they get the recognition they deserve. If staff are happy in their jobs, they create better customer service. Ensuring colleagues have the skills, knowledge and equipment they need to do their job to the best of their ability.I try to input humour, kindness, honesty, and sincerity into my work every day. If you work hard, your efforts will show. Ensuring team moral is high, ensures that a department works well and therefore that a company works well. I believe I am a person who can ensure this.
Listed skills include Leadership, Skilled Multi Tasker, Virtual Teams, Interview Preparation, and 18 others.
Current workplace
Steph Moore's current company
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Cinch
10 roles
Steph Moore work experience
A career timeline built from the work history available for this profile.
Assistant Store Manager
Senior Customer Centre Specialist
Dec 2021 - May 2024
Customer Centre Specialist
Jan 2021 - Dec 2021
Handover Specialist
- Providing customers with great customer service - Giving customers the wow moment with their new Cazoo car and going the extra mile to ensure this- Working with colleagues through out different hubs and centres using phone, email and slack- Attending regular remote meetings- Talking customers through their new car, mechanical and electrical items within the car, and added Cazoo bonuses- Working as part of team to ensure company values are met - Using several different apps-Supporting customer centre manager-Supporting and leading team of centre specialists
Sep 2020 - Jan 2021
Nhs Covid-19 Grad Bay Support
- Managing 2 remote teams- Supporting managers - Supporting 2 teams of agents- Organising and leading online meetings- Staff appraisals and target meetings- Administrative duties- Calling members of public to give advice and support- Filling online forms out over phone with public
May 2020 - Jul 2020
Customer Service Agent Team Leader
Worldwide Flight Services Airport Solutions Limited
- Providing great customer service and going above and beyond for passengers- Leading a team of Customer Service Agents- Checking identification and visas - Supporting and training new staff- Cash handling and banking- Working on ticketing and cryptic systems- Administrative duties- Supporting customers through delayed and cancelled flights- Conflict Resolution - Ensuring regulations are met and health and safety regulations (eg. ensuring for no hazardous items on board)- Dealing with outside agencies such as travel agents, other airlines and CAA- Regular email and phone correspondence with Flybe and supporting other airlines with problems and ticketing changes
Oct 2019 - Mar 2020
Customer Service Agent Team Leader
Swissport
- Providing great customer service and going above and beyond for passengers- Leading a team of Customer Service Agents- Checking identification and visas - Supporting and training new staff- Cash handling and banking- Working on ticketing and cryptic systems- Administrative duties- Supporting customers through delayed and cancelled flights- Conflict Resolution - Ensuring regulations are met and health and safety regulations (eg. ensuring for no hazardous items on board)- Dealing with outside agencies such as travel agents, other airlines and CAA- Regular email and phone correspondence with Flybe and supporting other airlines with problems and ticketing changes
May 2016 - Oct 2019
Bartender
Castle Vale Residents Association Clu
- Began as glass collector - Providing great customer service - Communicating with customers and lending an ear - Handling food and beverage- Cash handling- Inventory and Stock take- Checking identification when needed- Training new staff- Disruption control
Apr 2004 - May 2018
Nursery Nurse
Butterfly Day Nursery
- Supporting children in their learning and development- Ensuring all of children’s needs are met- Supporting parents and carers- Building rapport with children, and their families- Planning and carrying out activities to support children’s development in line with guidance- Being a key holder - Helping to train and support apprenticeships- Going on regular training courses- Training other colleagues skills learn on training courses- Administrative duties- Regularly dealing with outside agencies such as Social Services and OFSTED
Jul 2010 - May 2016
Team & coworkers
Colleagues at cinch
Other employees you can reach at cinch.co.uk. View company contacts for 88 employees →
RR
Reuven Rudi Ginsberg
Colleague at CinchCamberley, England, United Kingdom
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MR
Marc Richards
Colleague at CinchShrewsbury, England, United Kingdom
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RM
Roman Monsibais
Colleague at CinchReynosa, Tamaulipas, Mexico
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NM
Niklas Mabbott
Colleague at CinchBasingstoke, England, United Kingdom
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ZW
Zoe Walters
Colleague at CinchBurntwood, England, United Kingdom
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BE
Ben Elliott
Colleague at CinchRugeley, England, United Kingdom
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MA
Matt A.
Colleague at CinchGreater Manchester, England, United Kingdom
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PP
Paul Prodrick
Colleague at CinchWhitstable, England, United Kingdom
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SW
Sophie Woodhams
Colleague at CinchBasingstoke, England, United Kingdom
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JH
Jade Herbert
Colleague at CinchDartford, England, United Kingdom
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Reuven Rudi Ginsberg
Colleague at CinchCamberley, England, United Kingdom
View →
MR
Marc Richards
Colleague at CinchShrewsbury, England, United Kingdom
View →
RM
Roman Monsibais
Colleague at CinchReynosa, Tamaulipas, Mexico
View →
NM
Niklas Mabbott
Colleague at CinchBasingstoke, England, United Kingdom
View →
ZW
Zoe Walters
Colleague at CinchBurntwood, England, United Kingdom
View →
BE
Ben Elliott
Colleague at CinchRugeley, England, United Kingdom
View →
MA
Matt A.
Colleague at CinchGreater Manchester, England, United Kingdom
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PP
Paul Prodrick
Colleague at CinchWhitstable, England, United Kingdom
View →
SW
Sophie Woodhams
Colleague at CinchBasingstoke, England, United Kingdom
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JH
Jade Herbert
Colleague at CinchDartford, England, United Kingdom
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1 education record
Steph Moore education
-
St. Edmund Campion R.C School
FAQ
Frequently asked questions about Steph Moore
Quick answers generated from the profile data available on this page.
What company does Steph Moore work for?
Steph Moore works for cinch.
What is Steph Moore's role at cinch?
Steph Moore is listed as CDR CX Coordinator at cinch.
Where is Steph Moore based?
Steph Moore is based in Birmingham, England, United Kingdom while working with cinch.
What companies has Steph Moore worked for?
Steph Moore has worked for Cinch, Cazoo, Public Health England, Worldwide Flight Services Airport Solutions Limited, and Swissport.
Who are Steph Moore's colleagues at cinch?
Steph Moore's colleagues at cinch include Reuven Rudi Ginsberg, Marc Richards, Roman Monsibais, Niklas Mabbott, and Zoe Walters.
How can I contact Steph Moore?
You can use AeroLeads to view verified contact signals for Steph Moore at cinch, including work email, phone, and LinkedIn data when available.
What schools did Steph Moore attend?
Steph Moore studied at St. Edmund Campion R.C School.
What skills is Steph Moore known for?
Steph Moore is listed with skills including Leadership, Skilled Multi Tasker, Virtual Teams, Interview Preparation, Job Search, Customer Focused Service, Team Management, and Team Leadership.
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