Steph Morris Email & Phone Number

United Kingdom

• Establish and nurture relationships with clients and business directors nationwide.• Implement necessary changes to support clients and staff.• Lead and manage the team in a dynamic and collaborative environment.• Conduct regular 1-to-1 sessions with team members to ensure personal and professional development in line with company values and goals.• Hold accountability for team performance and revenue forecasting.• Business development management including demos and… Show more • Establish and nurture relationships with clients and business directors nationwide.• Implement necessary changes to support clients and staff.• Lead and manage the team in a dynamic and collaborative environment.• Conduct regular 1-to-1 sessions with team members to ensure personal and professional development in line with company values and goals.• Hold accountability for team performance and revenue forecasting.• Business development management including demos and overseeing the onboarding process of new clients.• Oversee the recruitment, training, and development of Account Handlers and Referencing Assistants. Show less

• Assumed responsibility for the efficient operation of the referencing team.• Provided guidance and support to Account Handlers and Referencing Assistants.• Collaborated with senior leadership to drive the company's growth and strategic direction.• Maintained professional relationships with clients and ensured their satisfaction.• Contributed to the enhancement of team processes and productivity.

Started as an Account Handler, mastering essential skills in tenant referencing - Assessing and verifying information about prospective tenants including credit checks, income verification and Right-to-Rent checks.

Sheffield, United Kingdom

• Demonstrated strong analytical and creative skills by compiling a report to support a business expansion in Europe.

• Strong leadership, intercultural empathy and communication skills applied to plan and deliver creative and effective sessions and activities to help university students from China to adapt to UK life and academia.This position was held during the final year of my Undergraduate degree.

Palma De Mallorca

• Worked in a Spanish-speaking marketing team, creating and implementing online marketing campaigns for clients across Europe and the USA, before returning to Sheffield to complete my degree.

Vigo, Spain

• Lived with a host family in Galicia, Spain, teaching English to the children through creative games and activities.

Bachelor'S Degree, Languages With Marketing (Spanish And Italian)

Modules included: Global Marketing, Strategic Marketing Management, Understanding and Managing Customers; Business, Society & Culture.

Foreign Languages And Tourism Marketing Management, Languages And Tourism Marketing Management

Activities and Societies: Erasmus Studied here for one semester with the Erasmus Programme. Modules included: Tourism Industry Management.

A Levels:, French, Spanish, Graphic Design, Media Studies, Italian Gcse

Education record