Steph Rayner Email & Phone Number

London, Greater London, United Kingdom

- Managing, planning and coordinating all aspects of B2B events- Working closely with Design Lead to ensure all marketing collateral online and in print adheres to brand guidelines and is delivered within deadline and to a high standard- Leading the on organisation of scrum meetings for monthly sprints and managing team workload and actions- Project managing various elements of marketing activity, including overseeing marketing campaigns to ensure deadlines for deliverables are met within budget- Supporting on ideation and creation for content of social media channels to deliver key messaging to target audiences- Coordination the delivery of key external communication including letters to residents and direct mails, while adhering to budget- Working alongside the Customer Service team to ensure enquires are responded to promptly and inline with the company tone of voice

- Being responsible for all operational aspects of the organisation including, but is not limited to, HR, Finance, H&S, Admin, Volunteers, Events, Data Protection- Introducing and implementing a new finance system for all staff members and volunteers- Successfully meeting requested budget cuts and implementing a new budget structure and monthly reporting for complete departmental transparency - Working closely with Trustees to ensure regular meetings and compliance with appropriate legislation were upheld - Working alongside Events Volunteer team to ensure all events met the brief, were within budget and were delivered to a high standard - Overseeing company database and storage of information and working files- Overseeing internal and external communications across email, social media and website and ensuring tone of voice across all channels

- Creating designing editing videos used across 55 Youtube channels- Editing training course - Editing adverts for all social media platforms- Creating templates and designing assets- Managing, planing and creating posts, reels and stories for Instagram- Creating TikTok’s- Scheduling Youtube videos/shorts- Managing comments across all social media platforms and customer emails

− Managing and recruiting 300+ volunteers− Leasing with Team Leaders− Processing volunteer applications, DBS checks and rotas

− Diary management− Organising events for 20 - 350 people − Managing projects with a team including, building a website, booking, recording and editing podcasts, managing social media, resource design and printing− Managing multiple email inboxes

Focus is a week-long summer event where we welcomed 7,000 to camp with a full program running throughout the week.My main responsibilities in my role were:- Researching new app platforms and gathering, maintaining and updating content throughout the year− Processing all expenditure and income of the project− Working with internal and external parties to produce a detailed program for the conference− Maintaining a good working relationship with a number of Food Stalls− Communicating internal and externally with guests and clients via email and phone

− Working with multiple internal teams to help produce their parts of the program− Keeping track of each venue and each event that is planned to happen each day of the conference− Maintaining and updating the booking system and continuing to problem solve any new errors

− Dealing daily with emails and phones calls from guests and associated church plants− Complex office administration− Keeping track and managing the social media for the conference− Working as part of the wider team to help test the new booking system and problem solving errors

− Dealing daily with emails and phones calls from guests and associated church plants− Complex office administration− Dealing with guests onsite and problem solving

− Organising a team on volunteers for a two-day conference− Dealing with rotas and timetables on a daily basis− Dealing with reports for registrations for the conference− Problem solving anything to do with volunteers while actually running the conference

− Helping organise events across Watford for all types of young people− Working with other churches in Watford to organise events and maintaining relationships− Managing and supporting gap year students− Completing administrative tasks