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Steph Roberts Email & Phone Number
Director - Strategy and Transformation
at
Arcadis
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✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Director - Strategy and Transformation
Location
Manchester, England, United Kingdom
Company size
Who is Steph Roberts? Overview
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Quick answer
Steph Roberts is listed as Director - Strategy and Transformation at Arcadis, a with 39469 employees, based in Manchester, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Steph Roberts.
Steph Roberts previously worked as Co-Owner / COO at Rush242 Ltd and Sales and Strategy Director at British Gas. Steph Roberts holds Law, Psychology from Pendleton College.
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Arcadis
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Profile bio
About Steph Roberts
A sales, operations, and strategy director with expertise in cultivating, owning, and strengthening critical, executive-level organisational transformation programmes to accelerate business growth and optimise profit. I’m naturally wired to see the cross-business challenges impeding success and join the dots that others do not.Known for creating the vision, buy in, and organisation design to unlock revenue and customer experience gains – while driving improvements in the employee experience. I build diverse and inclusive operations, encourage personal development, and turnaround the “we’ve always done it this way” crowd. Building and shaping operations and £multi-million revenue streams from scratch positions me to support global blue-chip businesses and scale SME businesses. I help them get out of their own way, and orient the whole business to solving customers’ problems, enabling sales, and empowering employees to deliver high quality service.SKILLS & EXPERTISEStrategic leadership and growth | Global strategy and business development | Customer/Employee Experience (CX/EX) |Commerciality | Process and organisational transformation | P&L optimisation |Storytelling/influencing | Innovation/product design | Stakeholder engagement |Thought leadership | Programme management/sponsorship | Marketing and E-Commerce |Systems thinking/Six Sigma | Talent development | Financial trading
Current workplace
Steph Roberts's current company
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Arcadis
7 roles
Steph Roberts work experience
A career timeline built from the work history available for this profile.
Co-Owner / Coo
Current
Feb 2023 - Present
Sales And Strategy Director
Directed and mobilised BG’s 3-year sales strategy through org of 9 with matrix responsibility for 5,000 people. Accountable for a nine-figure sales target, creating a single go to market proposition/strategy and enablement of 3 key declining business units (BUs) – home emergency insurance, boiler fitting/maintenance, and Local Heroes/home improvements. Transformed operating model to engage and expand the customer base, drive product innovation, sales revenue, and brand recognition, and radically improve opex and channel management.
Nov 2022 - Jun 2024
Global People Strategy & Employee Experience Director
Led team of 13 in a greenfield role, with accountability for EX for 20K employees in 7 countries, and the commercial impact of EX on global business performance. Reported to Global Head.£20M budget in leading and governing all aspects of the Centrica people strategy. Remit to build a diverse, inclusive, and psychologically safe working environment.- Created an industry-leading approach to commercialisation of Employee Experience.- Sponsored 18-month global digital transformation programme saving £35M through User Experience efficiencies.- Improved candidate diversity by 37% through transforming group global recruitment and talent onboarding processes.- Increased employee engagement by 46% in year 1 and NPS by +58.
Apr 2019 - Oct 2022
Head Of Strategic Propositions
Responsible for product strategy across all BG portfolios, driving a 10-year growth strategy through a comprehensive understanding of target markets and customer needs – using econometrics, data science, and customer research.- Delivered 31% growth in the customer base.- Reduced cost to serve by 29%.- Increased performance 32% and customer retention by 22% through CX/EX transformation.
Mar 2017 - Apr 2019
Head Of Customer Experience
Feb 2015 - Mar 2017
Process Designer
Mar 2012 - Jan 2015
Team & coworkers
Colleagues at Arcadis
Other employees you can reach at arcadis.com. View company contacts for 39469 employees →
AA
Angela Alvarez
Colleague at ArcadisChile
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AP
Arly Perez
Colleague at ArcadisUnited States
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JS
Jill Settle
Colleague at ArcadisWoodstock, Connecticut, United States
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PR
Peter Rand
Colleague at ArcadisGreater Sydney Area, Australia
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TJ
Thomas Johns Pe
Colleague at ArcadisSan Jacinto, California, United States
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AD
Adam Doherty
Colleague at ArcadisGlasgow, Scotland, United Kingdom
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CG
Chris Grainger Mcips
Colleague at ArcadisRichmond Upon Thames, England, United Kingdom
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SK
Stefanie Krüger
Colleague at ArcadisBerlin Metropolitan Area, Germany
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DG
Dan Gayton
Colleague at ArcadisOakland, California, United States
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PH
Paulo Henrique
Colleague at ArcadisParauapebas, Pará, Brazil
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Angela Alvarez
Colleague at ArcadisChile
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AP
Arly Perez
Colleague at ArcadisUnited States
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JS
Jill Settle
Colleague at ArcadisWoodstock, Connecticut, United States
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PR
Peter Rand
Colleague at ArcadisGreater Sydney Area, Australia
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TJ
Thomas Johns Pe
Colleague at ArcadisSan Jacinto, California, United States
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AD
Adam Doherty
Colleague at ArcadisGlasgow, Scotland, United Kingdom
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CG
Chris Grainger Mcips
Colleague at ArcadisRichmond Upon Thames, England, United Kingdom
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SK
Stefanie Krüger
Colleague at ArcadisBerlin Metropolitan Area, Germany
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DG
Dan Gayton
Colleague at ArcadisOakland, California, United States
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PH
Paulo Henrique
Colleague at ArcadisParauapebas, Pará, Brazil
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2 education records
Steph Roberts education
Law, Psychology
Pendleton College
Education record
Cannon Williamson
FAQ
Frequently asked questions about Steph Roberts
Quick answers generated from the profile data available on this page.
What company does Steph Roberts work for?
Steph Roberts works for Arcadis.
What is Steph Roberts's role at Arcadis?
Steph Roberts is listed as Director - Strategy and Transformation at Arcadis.
Where is Steph Roberts based?
Steph Roberts is based in Manchester, England, United Kingdom while working with Arcadis.
What companies has Steph Roberts worked for?
Steph Roberts has worked for Arcadis, Rush242 Ltd, British Gas, and Centrica.
Who are Steph Roberts's colleagues at Arcadis?
Steph Roberts's colleagues at Arcadis include Angela Alvarez, Arly Perez, Jill Settle, Peter Rand, and Thomas Johns Pe.
How can I contact Steph Roberts?
You can use AeroLeads to view verified contact signals for Steph Roberts at Arcadis, including work email, phone, and LinkedIn data when available.
What schools did Steph Roberts attend?
Steph Roberts holds Law, Psychology from Pendleton College.
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