A sales, operations, and strategy director with expertise in cultivating, owning, and strengthening critical, executive-level organisational transformation programmes to accelerate business growth and optimise profit. I’m naturally wired to see the cross-business challenges impeding success and join the dots that others do not.Known for creating the vision, buy in, and organisation design to unlock revenue and customer experience gains – while driving improvements in the employee experience. I build diverse and inclusive operations, encourage personal development, and turnaround the “we’ve always done it this way” crowd. Building and shaping operations and £multi-million revenue streams from scratch positions me to support global blue-chip businesses and scale SME businesses. I help them get out of their own way, and orient the whole business to solving customers’ problems, enabling sales, and empowering employees to deliver high quality service.SKILLS & EXPERTISEStrategic leadership and growth | Global strategy and business development | Customer/Employee Experience (CX/EX) |Commerciality | Process and organisational transformation | P&L optimisation |Storytelling/influencing | Innovation/product design | Stakeholder engagement |Thought leadership | Programme management/sponsorship | Marketing and E-Commerce |Systems thinking/Six Sigma | Talent development | Financial trading