Steph Sander Email & Phone Number

Wellington, New Zealand

As Principal Advisor Tamariki and Whānau Services, my role is to provide services and support to tamariki and whānau through regional and local level partnered practices, national practice modelsand, operational support.The Principal Advisor is responsible for:• Providing information required to respond to the Minister, Oranga Tamariki Leadership, Ombudsman, and other relevant parties.• Providing support to manage and respond to risks acting as a key contact for emergency management and business continuity.• Leading the implementation of specific projects, monitoring overall delivery and performance including escalation through governance channels as appropriate.This position will enable the frontline to deliver Social Work Services by providing senior leaders information that will help them respond strategically to situations impacting social workers involved with the front-line service delivery.

Wellington, Wellington Region, New Zealand

As Lead Advisor in Operational Issues, I provide leadership, mentoring, support and quality assurance over the work of the Operational Issues Team, including leadership and mentoring to my team members. I have strong relationship management skills, particulary with our Executive Managers across the motu, which is essential in ensuring positive engagement and alignment when managing complex issues.I lead and carry out pieces of work within Service Delivery that carry an element of organisational and/or operational risk. This could include reporting patterns for cases involving risk, case related advice for Ministerial responses, briefing the Chief Executive Office on high-risk situations, and consulting in high-risk privacy breaches and complaints. I also lead and respond to media enquiries, OIA’, and WPQ’s, ensuring that any case related information shared across the business to respond to such matters, is done so with respect to the privacy and mana of nga tamariki and whanau involved.

The purpose of the Business Operations team is to provide the support and advice required by leaders on operational issues for children and young people such as serious incidents and events, operational performance and implementation, and issues management. In addition, the Business Operations team provides expertise to operational managers and frontline staff to navigate complex cases and practice involving tamariki and whanau. As a Senior Advisor I lead and implement projects relating to data analysis and assessing areas of risk that require proactive mitigation. Understanding the needs of children and families is essential in providing sound advice for the best approach to handling these complex situations.

The purpose of the Business Operations team is to provide the support and advice required by leaders on operational issues such as serious incidents and events, operational performance and implementation, and issues management. In addition, the Business Operations team provides expertise to operational managers and frontline staff to navigate complex cases and practice.

Wellington & Wairarapa, New Zealand

This role was centred around support to the Senior Leadership team in ICTSC, with a focus on project coordination, contract administration, secretariat duties, and relationship management with executives and internal/external stakeholders. I aided in strategic planning for project and program plans, based on budgets and data analysis, as well as contract administration for Police ICT resources. Throughout my time at the Police, I dealt with OIA responses, drafted plans for our Cyber Security program, liaised with vendors to help organise our ICT showcase, and was redeployed into our Major Operations Centre for Police Covid-19 response. During my redeployment, I quickly adapted to a new and unstructured environment to respond and task emails and correspondence regarding Police Covid response, as well as assisting in the response and processes of the case management system created by the All of Government compliance workgroup to manage an all of government agency response.

Wellington & Wairarapa, New Zealand

Working in a frontline position, this role covered a wide range of tasks, including Health and Safety, Archiving, and Marketing. As well as general administrative tasks, I covered merchandising, risk and injury reports, building maintenance, and evacuation procedures.

Wellington & Wairarapa, New Zealand

Working in the Ombudsman Office was key to giving me exposure to government policies and practises, and allowing me an understanding of the integrity of the work carried out within the office. As a business service administrator, my key role focuses on general administrative tasks, such as:Setting up meeting rooms and training rooms,Organising catering,Booking travel arrangements,Stock taking and ordering office supplies and consumables,And although not a frontline role, handling phone calls from complainants and acting as a first point of contact for visitors to the office.

Volunteering with the SPCA has allowed me to contribute to an organisation that I am passionate about, and to be able to gain personal satisfaction knowing that my contribution has enabled animals to live a better life. Stationed in the dog run, I have learned essential skills in the handling, feeding, and training of young puppies, and dogs. I gained knowledge in their behavioural characteristics, and an understanding of how to respond to these characteristics.

Wellington & Wairarapa, New Zealand

Part-time work to support my studies, expanding my skill set in both customer service and people relationship management.

Working for ESR during the summer, I was able to gain exposure to SAP, and develop skills in data entry and file management.

Postgraduate Degree, Indigenous Studies

Indigenous Studies positions Māori and Pacific cultures and histories in the global context of indigenous colonial and post-colonial.

Bachelor Of Arts (B.A.), Cultural Anthropology And Criminology

Activities and Societies: Vic Volunteer with the Disability Department, University Netball Team I decided to compete a Bachelor of Arts.

Bachelor'S Degree, Criminology

Activities and Societies: Study Abroad Society, Hiking Club, University Netball Completed my second year of studies at one of the UK's top.