HR lead and main point of contact for the NSIRC PhD programme of over 90 post-graduate students. Accountable for the employment processing of the programme (starters, leavers, maternity).Provide expertise and support managers with sensitive employee relation cases, maintaining confidentiality. Supervise and train new team members to build capability and independence in HR processes.Coordinate PhD on-boarding process and deliver the corporate induction presentation to new starters.Manage all aspects of the recruitment process, from advertising vacancies and issuing the agreement.Accurately maintain the HR database and student records, including health surveillance.Project lead for the Health and Wellbeing initiative, created and elected colleagues to form a committee.Designed, promoted and collated an Employee Wellbeing Survey, collecting 226 responses.Organised Mindfulness courses, Employee Assistance Programme promotion days and awareness days e.g. World Mental Health Day.Daily use of Microsoft Office Word, Excel and PowerPoint for reports, presentations and recruitment. Volunteered to train as a First-aider to take on extra responsibility and learn valuable life-saving skills.

Accurately receive patient details and queries from telephone calls.Ensure all messages are clearly inputted onto the computer system to be passed on to the appropriate clinician. Provide outstanding customer service to the patients and their families. Book appointments for patients through the NHS computer system as requested by patients, nurses and GP's.Process data onto the system using the standardised operating procedure in a timely manner. Prepare information packs for the nursing team and maintain the levels of stock.Communicate clearly in a large multi-disciplinary team.Having a sense of accountability for the appointments booked for example, ensuring a patient has an insulin injection at the correct time. Completing urgent referrals from the GP surgery in a short timeframe. Ensure the organisation of staff files are maintained. Carry out office duties such as filing, photocopying and scanning notes.Archive discharged patient notes.

Supporting the Education outreach team to deliver a range of activities and workshops for children from a widening participation background. Introducing young people to the different aspects of higher education and providing them with opportunities to ask questions about University. Working with new members of the Educational engagement team at every event allowed me to show that I can fit into new environments and work with new team members easily and confidently. Conducting campus tours and presenting to the young people about University life.

Military training with a focus on leadership development and teamworkAdventure training such as skiing, rock climbing and team sports. Keeping to tight time schedules whilst under physical pressures, such as carrying a large amount of kit and mental pressures, such as navigating a team of people. Teaching younger cadets military skills and drills.Using initiative throughout the leadership training in order to make sure the team get through each challenge.

Preparing theatre packs for hospitals nationally.Packing instruments and dressingsKeeping to strict deadlines and guidelines. Team work was a vital skill I used during my time at Unisurge to make sure that the theatre packs were prepared to the right guidelines. Theatre packs were checked meticulously by our team to ensure each instrument was present and in the correct place.

Assisted customers in the fitting rooms and ensuring the shop floor was presentable.Used my polite, friendly and approachable attitude to help customers find what they need.Worked efficiently as part of a large team, especially during the busy sale periods.Utilised my strong product knowledge confidently when conversing with both managers and customers.