Present to Senior leaders on business performance and complex business problems and recommend strategies to implement changes and improvementsSupport the executive leadership team on any strategic matters and interacts with other lines of business and corporate divisions to develop a deep understanding of critical issues and manage high-priority strategic initiativesServes as a subject matter expert and mentor to those who are responsible for supporting key operational functions… Show more Present to Senior leaders on business performance and complex business problems and recommend strategies to implement changes and improvementsSupport the executive leadership team on any strategic matters and interacts with other lines of business and corporate divisions to develop a deep understanding of critical issues and manage high-priority strategic initiativesServes as a subject matter expert and mentor to those who are responsible for supporting key operational functions and providing recommendations for improvementLead the piloting, implementation, and adaption of non-IT Change Management across Consumer Business BankingIdentified and established a new process for capturing non-IT initiatives across Consumer Business Banking to improve communication, create better transparency, and reduce risk Show less

Axe Throwing and Knife Throwing Bar

● Developed and executed strategies from conception to completion that consider the client, consumer and business needs ● Lead program management efforts internally to ensure cross-functional delivery against key initiatives and engagement goals ● Provided strategic direction and guidance to hit program KPIs and organizational KR’s ● Main point of contact for FI’s and a bridge for fluid communication between all internal and external stakeholders at all levels ● Created and… Show more ● Developed and executed strategies from conception to completion that consider the client, consumer and business needs ● Lead program management efforts internally to ensure cross-functional delivery against key initiatives and engagement goals ● Provided strategic direction and guidance to hit program KPIs and organizational KR’s ● Main point of contact for FI’s and a bridge for fluid communication between all internal and external stakeholders at all levels ● Created and foster strong business partnerships to showcase our value proposition and identified mutually beneficial opportunities Show less

● Assisted in managing to end-to-end program tracking, reporting and implementation process, as well as planning and financial oversight● Established Data Quality metrics and scorecards to support process Owner● Worked closely with process owners and product SME’s in a Data Steward role across Finance on Data quality improvements● Advised on directional strategy by analyzing subject matter and its application in own job and the business

● Developed and fostered strong Banking relationships with external customers creating a partnership and client focusedapproach towards every implementation● Managed all project plans, meeting agendas, minutes, and ensure acceptance to the scope and timeline of each project● Demonstrated a proactive approach to identify risks to ensure a project’s success; develop effective action plans for resolution● Negotiated with internal and external groups to set priorities and obtain… Show more ● Developed and fostered strong Banking relationships with external customers creating a partnership and client focusedapproach towards every implementation● Managed all project plans, meeting agendas, minutes, and ensure acceptance to the scope and timeline of each project● Demonstrated a proactive approach to identify risks to ensure a project’s success; develop effective action plans for resolution● Negotiated with internal and external groups to set priorities and obtain required resources to ensure successful project completions● Implement global projects supporting Liquidity and Cash Management Products across 65 countries in CMB, GBM, FI, and NBFI● GLCM Product Manager and subject matter expert for Adobe's Electronic Signature platform; Responsible for Client Service,Commercial Cards, GB Account Opening, and Implementation teams. Also, oversea training, maintaining, and approvals of usage● Subject matter expert for Receivable Finance; partner with GTRF to achieve successful setups of GLCM products and services;Bi-weekly meetings to improve the relationship between GLCM Implementation and GTRF to improve the client experience Show less

Organizational Behavior & Negotiations• Grading• Research• Proctoring exams• Lecturing

• Built, managed, and shaped mutually beneficial relationships between 1800Flowers.com and 75 franchisee owners• followed market trends to ensure the franchisees are maximizing their market share and penetration in their local markets• Accountable for escalations effective oversight of client projects and their execution• Responsible for franchisee education and KPI monitoring with the goal of improving and maintaining performance

• Identified, analyzed, and developed sales opportunities within the New England Region• Developed and maintained relationships with outside resources and organizations to stay informed of trends and practices• Effectively and consistently used CRM and Salesforce to ensure high level of communication and account satisfaction, status, and optimization of up-sell opportunities• Prepared presentations, proposals, and sales contracts• Developed and maintained relationships… Show more • Identified, analyzed, and developed sales opportunities within the New England Region• Developed and maintained relationships with outside resources and organizations to stay informed of trends and practices• Effectively and consistently used CRM and Salesforce to ensure high level of communication and account satisfaction, status, and optimization of up-sell opportunities• Prepared presentations, proposals, and sales contracts• Developed and maintained relationships with outside resources and organizations to stay informed of industry trends and practices• Effective and consistent use of CRM• Maintained high level of communications and services with customers to ensure high level of account satisfaction, status and optimization of up-sell opportunities• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff Show less

• Helped build, manage, and shape relationships with clients (300+)• Trained all new Florist Relations Consultants • Closely monitored and educated clients with a concentration on weekly and monthly KPI’s• Assisted with marketing content including the Bloomnet Facebook page and the creation of email blasts• Google Community Manager and assisted with the integration within the organization

• Performed oversight of paperwork, reports, and quality• Utilized specialized computer programs designed for industry• Applied cash analysis at end of day and reconciled records• Provided Training to new employees • Performed oversight of paperwork, reports, and quality control

• Demonstrated attention to detail, the ability to work independently with minimal supervision and adaptation to changes in priorities in a fast-paced environment• Prepared invoices, reports, memos, letters, financial statements and other documents, using appropriate software • Perform general office duties such as ordering supplies, maintaining records management systems, and performing bookkeeping work