Service Engineer
Current● Incident root cause analysis based on radio access, transmission and power equipment alarms generated by OneFM, OSS-RC, SoEM, U2000 and Zabbix tools● Preparing daily alarm reports using Python scripts and OneTM queries● 3 times per week Base Station Controller (BSC) and EVOBSC nodes backup● Working within Ericsson Dashboard Network Assurance (EDNA) tool to find out congested cells● Using Advanced Managed Object Shell (AMOS) to set parameters and check HW inventory● Providing ITIL best practices and training for new employees