● Incident root cause analysis based on radio access, transmission and power equipment alarms generated by OneFM, OSS-RC, SoEM, U2000 and Zabbix tools● Preparing daily alarm reports using Python scripts and OneTM queries● 3 times per week Base Station Controller (BSC) and EVOBSC nodes backup● Working within Ericsson Dashboard Network Assurance (EDNA) tool to find out congested cells● Using Advanced Managed Object Shell (AMOS) to set parameters and check HW inventory● Providing ITIL best practices and training for new employees

● Radio Base Station (RBS) integration and parameter tuning for 2G yearly rollout● Preparing configuration files for RBS cabinet replacement from 2xxx to 6xxx series● User Acceptance Testing (UAT) for IBM Fault Management and IBM Smart Cloud Control Desk system integration● Writing SQL queries in IBM Data Studio for Incident Manager

● WCDMA Node_B station integration and parameter tuning for 3G yearly rollout● Preparing Node_B configuration files for new frequency plan ● Preparing Node_B command files for intra and inter-frequency neighbor relations.● Collaboration with Cell Planning regarding to parameter tuning, frequency plan implementation, latitude and longitude coordinates update for Node_B’s● Parameter values harmonization between Radio Network Controllers (RNC)