Stephan Grimm Email & Phone Number

Weil Am Rhein, Baden-Württemberg, Germany

Transformation of business requirements into effective processes and IT Platform requirements. Shaping new IT architecture leveraging Salesforce Cloud for Service Processes. Service business transformation. Process Management in Service and IT Portfolio Management.Product Owner for Field and Workshop Processes including Tool Management, Service Contract Management. Deep knowhow and expertise in Service Fulfillment process (Acquisition, Order handling, Schedule & Dispatch, Inventory Mgmt, Execution processes, Completion and Closeout) leveraging SAP ECC and Salesforce Service Cloud and SF Field Service

Weil Am Rhein, Baden-Württemberg, Germany

Process Management in Service: Process definition/mapping, Process Adoption in Sales Centers, Conducting Process Audits and Assessments in local Sales Centers internationally.Project Management, IT Portfolio Management, Definition of IT concepts and requirements, Tests, Support and Training User base globally

Weil Am Rhein, Baden-Württemberg, Germany

Supporting IT Projects and development of harmonized Service Business processes first in DACH area, then grown internationally for whole E+H Group. Supporting and training Users in local Sales Centers

Müllheim, Baden-Württemberg, Germany

Inventory Management and Sales Exhibition Coordination and Organization

Ausbildung - Fachinformatiker Systemintegration

Fachhochschulreife / Staatlich Geprüfter Informations- Und Kommunikationstechnischer Assistent