Stephan Joe Email & Phone Number

Sunnyvale, California, Us

● Define IT strategy and priorities for Client Service, Enterprise Applications, and Engineering Services● Introduct FinOps practices for spend visibility across compute resource (on-prem, AWS, Azure, OCI, GCP)● Identify the people and technologies needed to support the needs of a growing user base in a SaaS-first environment● Introduce structure to IT services by enhancing our service catalog and establishing SLAs● Reduce IT spending through renegotiating contracts, establishing hardware standards to leverage pricing, and leading apprationalization efforts to eliminate redundant applications resulting in a 20% reduction in total hardware & software spend● Manage and track IT spending to stay within AOP● Increase IT maturity by establishing a project steering committee, release calendars, and change control● Oversee all infrastructure across managed data centers● Partner with Engineering to define a growth strategy to support compute needs both on-prem and in the cloud● Manage vendor relationships and contract negotiations for all IT service partners and core business applications● Review foundational IT services that allow for in-person and hybrid collaboration● Regularly present to e-staff for all critical IT updates or needs● Develop a partnership with security to ensure Illumio systems, IP, and users are protected from bad actors● Establish IT controls for Business Continuity Plan and disaster recovery● Implement company BI platform and work with key business partners to define company KPIs

Houston, Texas, Us

● Led a global team of 40+ data engineers and data scientists building real-time data pipelines for analytics of telemetry data● Set data platform strategy and lead architecture discussions on 100+ PB scale data lake/object store● Created hiring plans for all aspects of the data platform● Implemented scalable processes and controls enabling teams to scale rapidly● Led data summit and partner discussions for onboarding HPE partner data● Reviewed data quality and influenced stakeholders for the creation of data stewards

Oversee all Infrastructure, Client Services, Data Warehousing and Integrations teams globally.Set strategy, budget and timeline for IT services.Lead Data Governance and Data Quality programs at Apttus.Built out data warehousing strategy, team and tools.Creation of customer scoring models and white space analysis.Define multi-year year hiring plans and project roadmaps for IT.Lead data migration activities for CRM migration from SFDC to MS Dynamics 365.Act as a key advocate for IT when participating in discussions with business line stakeholders.Partner with Enterprise Applications to provide appropriate services for the business.Lead architecture discussions on vendor selection initiatives.Identify opportunities for lowering costs through implementation of new technologies or processes.

Houston, Texas, Us

Oversee all aspects of Data Platforms and Business Applications. Responsible for data and application strategy, business intelligence and DBA activities. Partner with various business lines (Finance, Sales, Marketing, Operations and Support) to ensure all people, process and technology are supporting the business appropriately.Provide direction for enterprise data warehousing and data mart creation to support InfoSight tools and proactive monitoring.Data Evangelist to help drive factual-based decision making.

Houston, Texas, Us

Responsible for building Nimble Storage's Business Intelligence, DBA and Data Warehousing teams. Oversee all integrations from source systems to the data warehouse.Define roadmaps and resourcing for internal reporting/analytics related projects.Understand specific needs of Finance, Support, Engineering, Sales, Marketing, Operations and IT for complex analysis and dashboard creation.Develop automation to streamline Finance month/quarter end close activities.Automation of Financial modeling (Revenue Recognition, VSOE, Fair Value, P&L, Balance Sheets etc).Work closely with FP&A teams to provide data and analysis in support of numerous objectives (department forecasting, land and expand, investor relations, top customer analysis etc).Data enrichment, auditing, balancing to allow for analysts to view data across numerous sources.Manage application development and internal portal.Monitor and maintain 400+ SQL Server databases.Business Partnership Liaison for Customer Support.Budget management for Data Platforms team and tools (Tableau, SSRS, PowerBI, MicroStrategy).Engage with all business lines to understand their data and analytics needs.Leader within IT to work closely with Infrastructure and Networking teams.Responsible for access reviews for compliance.Member of change review board.Train employees on SQL and teach a 10 week T-SQL course for interested employees.Passion for solving complex data related problems with scalable solutions.Excellent understanding of business need with a history of partnering with all areas within an organization.Extensive experience with presentations within all levels of an organization.

Houston, Texas, Us

Responsible for managing DevOps engineers, SFDC developers and analysts in support of Nimble Storage's InfoSight Predictive Flash Platform.Manage developers responsible for case automation.Sprint planning in support of InfoSight releases.Development of InfoSight customer analytics and predictive platform.Manage and maintain PostgreSQL environment.Build, manage and maintain Nimble's data warehouse for providing internal analytics.Build a team from the ground up for providing internal analytics for Engineering, Customer Support, Finance, Operations and Sales.Breed a culture of data & analysis by providing the tools and technology that enable internal customers to leverage data.

Round Rock, Texas, Us

Acted as Dell’s resource for quality engineering data to be provided to Dell during the course of the conversion of Force 10.Identified key applications and data repositories housing products, shipments and RMA information.Map the existing flow of data from entry points to databases to management reports.Combine the critical quality data from the identified systems of record and load to Dell’s central data warehouse.Created reports for product line failure rates and compare to industry standards.Created FIR60/90 step files and heat maps to help identify problem areas with hardware in the field.Streamlined existing reporting by eliminating redundancies and manual processes from reporting.Developed Dell’s first world-wide failure analysis tool containing all FRU’s shipped since Dell’s inception.

Providence, Rhode Island, Us

• Statistical analysis of customer transactions for identifying outliers when compared to peer activity for identification of suspected money laundering• Build models for risk rating of customers as part of the Know Your Customer (KYC) initiative• Build business rules for identifying fraud against ATM transactions to execute in real-time • Design and implementation of AML data warehouse and data marts for various business reporting needs• Define requirements for server/storage configurations for all servers in AML’s environment• Performance tuning of SQL Server environments• Responsible for all data cleansing/staging of transaction monitoring environment and customer risk rating (ETL)• Advanced T-SQL design and administration skills• Responsible for the implementation of web based report delivery systems• Create multidimensional models to support reporting requirements• Create dynamic reports using Excel pivot tables, SSRS, SSAS• Requirements gathering for all data initiatives relating to the business line• Lead technology resource for AML• Data analytics for customer, account, relationship and transaction data• Microsoft SQL Server database administration SQL 2000, 2005, 2008R2• Team lead for decision support environment• Constant process improvement• Identify trends in transaction data for suspected money laundering• Apply logic to an all-to-often illogical tasks

Providence, Rhode Island, Us

• Manage and maintain department systems environment, application- and intranet-based reporting and tracking systems. • Produce monthly portfolio reports for Accounting • Develop Loan Officer Commission System for the Accounting Department. • Participate in all software implementations within the mortgage company. • Lead technical contact for the Empower rollout. • Create database applications to process and report on mortgage portfolio data using extensive Access VBA programming. • Work directly with management to define data needs for Basel II compliance and reporting. • Provide monthly reporting and analysis to and answer direct inquiries from parent company, The Royal Bank of Scotland. • Administer SQL Server 2000 and 7.0 servers. Responsible for data integrity, creating views, updating data using DTS and stored procedures, setting up replication and performance tuning of the database. • Customize existing applications and databases to perform efficiently. • Manage budget for vendor billings. • Evaluate and report data on mortgage loans in CFG acquisitions and Due Diligence activity. • Act as primary data controller for CMC portfolio purchases and securitizations. • Troubleshoot issues related to various distributed application systems. • Identify opportunities for improvement and assist in automating manual processes where beneficial. • Report development from SQL Server and Access databases.

• Created and programmed Access databases for promo code creation. • Created GUI’s to facilitate importing and reporting of data in Access. • Executed reports, provided analysis and distributed results to key members of the organization. • Reported on multiple data sources including Oracle, Access and Web Traffic. • Created ad-hoc reports daily using SQL*Plus, Cognos Impromptu, Access and Excel. • Found and analyzed data discrepancies in the member database. • Worked with Project Managers to suggest database changes. • Worked with partners to design and maintain partner specific databases in Access. • Provided reports on transaction activity to partner universities and merchants. • Tracked activity of mission critical programs and reported performance to upper management. • Performed daily data imports and FTP of files for multiple databases. • Performed administrative duties for the Cognos Impromptu reporting catalog. • Created PL/SQL code for database maintenance.

• Acted as lead report writer for Operations, Engineering, Sales, Marketing, and Upper Management. Consistently provided Commerce.TV with correct and usable information for informed decision- making. • Created advanced PL/SQL scripts on corporate database to obtain and format data according to management requests. • Developed outstanding knowledge of corporate database leading to discoveries of data trends that would have gone unnoticed. • Used Seagate Info to design and schedule reports based on queries, InfoViews, Oracle, and ODBC data sources. • Developed ad-hoc and standard reports using Access, Crystal Reports, and Cognos. • Maintained, and performed, administrative tasks on the Seagate server. Added new users, groups and defined user roles for Commerce.TV’s reporting environment. • Created Microsoft Access databases with front-end GUI applications allowing users to enter data based on marketing surveys. Used Access to report the data consistent with the needs of management. • Developed Visual Basic programs to import internal and external data into Microsoft Access to automate complicated processes. • Supported internal applications and worked with engineering to customize them to our needs. • Maintained Clarify eFront Office by adding users, defining business rules, creating reports on cases and customizing Clarify forms using Clear Basic and the UI Editor. Also created and configured resource configurations in Clarify and preformed maintenance on users and views in SQL. • Monitored databases and equipment located throughout the country using HP Openview, Iwatch and Servers Alive • Provided technical support to cable companies based on Commerce.TV’s product and coordinated maintenance for equipment in the field. • Configured equipment for trade shows and troubleshot problems that arose at these trade-shows • Maintained and enhanced technical Services department website, providing useful and relevant information to support personnel.

Smithtown, New York, Us

• Provided and analyzed Call Detail Records for monthly billing using Microsoft Access. • Created test plans, and tested programs during implementation. Wrote training manuals and trained users on new programs. Researched and evaluated new technology as needed. • Developed close relationship with vendors so they better understood the needs of Linx. • Documented policies and procedures for TQM purposes. • Provided 2nd level support to Customer Support Engineers for complex issues. • Configured and maintained platforms installed across the country for telecommunications. • Managed support software upgrades to the Linx platforms.

Bs, Business Management

Accounting And Business/Management