Stephan Look Email & Phone Number

Willoughby, Ohio, United States

Utilize 4 databases to apply payments to customer account by batch for numerous payments types.Use circulation stubs to find account number when not provided on check ensuring payment application accuracy.Post check return and charge back payments to customers account when applicable.Utilize keyingstation program to process hundreds of customer payments.

• Supervise up to 4 Dietary Aides
  
• Delegate tasks based on daily needs
  
• Stock inventory on a first in first out (FIFO) basis
  
• Communicate with managers to ensure meals meet state required standards
  
• Ensure health and safety of residents by following policies and procedures
  

Willoughby, Ohio, United States

Counted sellable inventory to prepare necessary paperwork before baking
Baked, packaged, and filled bakery items with extraordinary speed and efficiency.
Pulled and labeled freezer items, filled tables exceedingly expectations.
Politely answered customer questions relating to bakery items and cake orders.
Disassembled freezer pallets of bakery.

Wickliffe, Ohio, United States

• Setup place settings for events and special occasions approx. 50-300 people
• Satisfied customer requests and inquiries upon maintaining assigned section
• Communicated with team to ensure event continuity and satisfaction

Kirtland, Ohio, United States

• Compiled spreadsheets to organize index system information
• Updated accounts from database when inactive
• Utilized a database to condense and improve coded index system
• Created Transmittal forms to organize case file boxes

Willoughby, Ohio, United States

• Politely engaged customers to ensure satisfaction
• Maintained inventory for 2 server sections and 1 bar section
• Utilized interpersonal skills with coworkers to maintain customer turnover in a fast pace setting
• Promoted to banquet server upon supervisor recommendation

Kirtland, Ohio, United States

• Learned to interact with coworkers and members
• Promoted to a higher-level caddy due to positive attitude and good reviews
• Provided customer service per member request in a timely manner