Stephan Anderson Email & Phone Number

Kingston, Jamaica

• Planned and executed technology upgrades across QA, UAT, and Production environments, ensuring smooth transitions and minimal disruptions to operations.
• Ensured on-time, error-free deployments by adhering to IT change management standards, improving deployment efficiency and reducing downtime.
• Reviewed and maintained operational documentation in compliance with NCB standards, improving process accuracy, consistency, and overall team efficiency.
• Led test case execution for core banking systems, quickly documenting and resolving exceptions to enhance system stability and reduce post-release issues.
• Conducted daily environment checks to proactively identify potential issues, ensuring uninterrupted service and mitigating risks.
• Organized and managed IT infrastructure change schedules, facilitating smooth transitions with minimal impact on business operations.

St. Andrew, Jamaica

• Managed cloud-based teaching platforms, supporting over 1,000 users and ensuring high availability with consistent uptime, enhancing the reliability and accessibility of online learning resources.
• Spearheaded IT procurement strategies, achieving annual hardware cost reductions through effective vendor negotiations and streamlining purchasing processes, contributing to sustained cost savings and budget.
• Led multiple infrastructure upgrade projects, enhancing system performance, reliability, and overall user experience, resulting in improved operational efficiency and user satisfaction.

Kingston, Jamaica

• Developed and maintained Moodle-based learning platforms, enhancing student engagement and improving course management efficiency for faculty and administrators.
• Managed the deployment of local area network infrastructure for the Faculty of Engineering, boosting connectivity by 30% and improving overall network performance.
• Designed and implemented systems for inventory management, component stores, and project portals, reducing administrative workload by 20% and streamlining operations.

Kingston, Jamaica

Master Of Philosophy - Mphil, Electronics And Computer Systems Engineering

Bachelor Of Science - Bs, Electronic Engineering