People Scorecard: 2020 – 2023• Subject matter expert for digital People Scorecard using Cognos Analytics dashboard, providing metrics and actionable insights for senior executives and talent leaders. Senior Executive Reporting: 2019 – 2023 • Leveraged extensive knowledge of HR data to provide executive reporting support, providing actionable insights.Skills Value Framework (SVF): 2015 – 2019 • Developed reporting portal to automate user support in monitoring SVF. Provided user training and support.Workforce Analytics – Reporting and Metrics: 2008 – 2015• Maintained Cognos portals for HR users. Automated monthly reporting processes Attrition, Headcount, Diversity, and Skills Inference. Successfully eliminated manual processes, reducing person-hours and eliminating errors. Notable Accomplishments:• Successfully planned, documented, developed, and designed headcount, attrition, hiring, and diversity metrics and calculations, collaborating with teams to obtain signoff and translate business requirements into technical specifications.⇒ ⇒ Employed Agile methodologies and an iterative approach to design, test, and deliver a comprehensive, automated Monthly People Scorecard (PSC) using Cognos Analytics dashboards, replacing the manual update process.⇒ ⇒ Implemented an online dashboard that resulted in significant time savings, eliminating over 2,000 man-hours annually, enabling team members to prioritize process improvements. Improved efficiency by providing HRMB and Talent Leaders with automated metrics, ensuring shorter delivery times, and facilitating data-driven decisions.• Orchestrated successful implementation of the Skills Value Framework (SVF), a pioneering approach that leveraged supply and demand dynamics to allocate global headcount, aligning with business demand and market scarcity.⇒ ⇒ The implementation of the Skills Value Framework influenced strategic investment decisions, resulting in global compensation decisions totaling $34M.

Drove operational execution against HR goals. Evaluated viewpoints from diverse stakeholders while leveraging experience to piece together sustainable solutions – analyzing data trends and providing valuable insights to executive management.• Partnered on improvements with HR stakeholders to ensure accurate data capturing and data management. Identified process and design improvements, using strong facilitation and cross-functional collaboration skills.• Managed the transition from the BRIO reporting system to Cognos, effectively migrating over 200 reports.⇒ ⇒ Achieved substantial cost savings for HRIS department by reducing licenses and dependencies on BRIO system.⇒ ⇒ Significantly enhanced efficiency for users by implementing self-service capabilities, reducing the time spent on manual data extraction and enabling them to access relevant information quickly and effortlessly.Attrition Project Lead, 2010 – 2011Liaised between business, technical, and consulting teams. Created technical documentation and coordinated user training.• Partnered on improvements with HR stakeholders to ensure accurate data capturing and data management. Identified process and design improvements, using strong facilitation and cross-functional collaboration skills.Implemented automated Attrition reporting, serving as liaison between business, technical, and consulting teams. • Developed 15 standardized reports in Cognos, ensuring consistent metrics and direct data extraction capabilities. Produced documentation and conducted enablement, resulting in reduced errors and time savings of 5,000+ hours.

Human Resources Manager – Business Processes 2007 - 2008Supervised two administrators for general administration of HR business processes – supporting 1,000+ US employees. Led in managing on-boarding, administering employee programs, and processing termination paperwork.• Managed Cognos BI reporting and PeopleSoft training within HR. Coordinated the design and delivery of end-user training sessions within Human Resources, focusing on Cognos BI reporting and PeopleSoft training. • Created informative HR handouts and comprehensive training manuals. Recorded training sessions for users.Senior HR Systems Specialist – Global HR Team, 2006 – 2007• Provided leadership for Global HR team to implement Cognos reporting tools and automate delivery, resulting in time savings. Appointed Global Technical Coordinator for annual salary planning cycle. Designed, reviewed, and led system integration testing with consultants. Completed data maintenance and resolved technical issues. • Served as project lead for a benefits outsourcing project. Outsourced health benefits to on-line provider. Eliminated manual data entry and tracking processes within HR and Payroll. Received (twice) “Above and Beyond” Award.HRMS System Specialist, 2003 – 2006• Was responsible for US and NA Operations headcount reporting for business leaders, including attrition, recruitment, and statistics for management and HR staff. Streamlined and automated processes using MS Access and Excel.• Recognized by management for outstanding performance, earning numerous awards. Received “America’s Rookie of the Year” Award, awarded annually to the new hire with the biggest impact within the department.

Human Resources Manager, Business Processes (2007 – 2008) • Supervised two administrators responsible for general administration of HR business processes supporting 1,000+ US employee population. Team was responsible for on-boarding, administering employee programs and processing termination paperwork. • Responsible for Cognos BI reporting and PeopleSoft training within Human Resources.

Interface Support Unit Supervisor (promoted December 1998 - 2000)• Supervised three employees to support PeopleSoft, Payroll, Benefits and HR related interfaces and projects. • Team acted as liaison between business units, vendors and technology group to interpret business needs and document system requirements for PeopleSoft.• Team was responsible for development, testing and implementation of new benefit plans and supported the outsourced administration of the 401K, Health & Welfare and Cash Balance Plans. • Team Leader Stock Plans – Identified necessary tasks and resources to implement 1998 ESOP grant. Team continued to support the daily administration of the Stock Option Plan and the Employee Stock Purchase Plan.Sr. Systems Analyst, HR Information Technology (promoted April 1998 – December 1998)• PeopleSoft 7.0 Payroll and HR Implementation Team Member, project time-line January 1997 to March 1999. Team member since initial RFP process, participated in Information Development Process sessions to create the Business Process Designs. Worked with implementation partners to create specifications to design, develop, test and implement 25+ interfaces. Responsible for benefit plan setup, testing and documentation to support outsourced administration. Participated on several support teams; crystal/query reporting requirements, data validation process, SIT and UAT script testing, etc.• Employee Stock Purchase Plan Team Leader - Identified required tasks, testing schedule, development needs and resources to implement ESPP.• Developed ESPP Final Allocation database to calculate net gain, taxes and stock.• Continued to support ESOP and outsourced benefits administration.

Systems Specialist, HR Information Management (promoted April 1996 – April 1998)• Stock Option Plan Team Leader - responsible for system design and development of the 1996 Stock Option Plan granted to domestic and international employees.• Developed database to maintain international employees, created interfaces to maintain information with external vendor and tracked exercises for all employees.• Continued to support outsourced benefits administration.Sr. Business Systems Analyst, HR Information Management (March 1995 – April 1996)• Benefit Outsourcing team member responsible for identifying system changes, interface design and documentation.• Responsible for the implementation of new benefit plans. Business Systems Analyst, HR Information Management (1994 to 1995)• Supported benefit systems, interfaces and related projects within HR Benefits Department.• Participated on integration team for mergers, acquisitions and divestitures.Pension Administrator, Benefits Department (1992 - 1994)• Calculated pension benefits and provided customer service to bank employees. • Performed database maintenance and monthly refresh for the pension system.Benefits Secretary (1989 – 1992)• Supported several managers within Benefits Department.