Stephan Ramos, Mba

Stephan Ramos, Mba Email and Phone Number

West Division Sales Manager Consumer Markets @ Lumen Technologies
Salt Lake City, UT, US
Stephan Ramos, Mba's Location
Salt Lake City, Utah, United States, United States
Stephan Ramos, Mba's Contact Details

Stephan Ramos, Mba work email

Stephan Ramos, Mba personal email

n/a
About Stephan Ramos, Mba

Self-motivated and hands-on leader known for strategic spirit and producing strong results with a deliberate and focused analytical approach. Possesses highly effective written and verbal communication skills and the ability to clearly explain complex concepts across all levels of an organization. Able to think strategically, act quickly to solve problems, and optimize growth opportunities in a fast-paced result-driven organization. Proven ability to inspire, coach, and develop people, build passionate teams, and guide them to exceed revenue goals. Repeat recipient of President’s Club award and team consistently ranked #1 in sales out of 21 regions nationwide and top 3 ranking in comprehensive KPI performance.Specialties:•Multi-family (MDU), Commercial, Business (B2B), and Residential (SFU) Sales and Sales Strategy•Client Focus - keeps the client at the center of what we do and why we do it. Makes decisions and guides efforts to improve and expand value to our clients and create loyalty/retention.•Execution and Results – focus on results, not just activity. Coach activities to achieve excellent results. I have a strong passion for, and practical experience in, measuring and improving performance metrics.•Ownership–operate and execute priorities with a P& L owner mindset, with clear ownership of performance outcomes and related ROI.•Works effectively across functions- communicating my motivations and priorities, and energizing others engagement in devising solutions and driving execution.•Thinks big / innovation – formulates a bold vision, sees around corners, swims upstream, and inspires results. Fosters creative thinking, and brings innovation successfully to market. •Team and individual development – defines success in terms of the whole team; creates a feeling of belonging; hires and develops top talent and future leaders.I am highly collaborative, self-motivated, and maintain a strong focus to always be a student of the business.

Stephan Ramos, Mba's Current Company Details
Lumen Technologies

Lumen Technologies

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West Division Sales Manager Consumer Markets
Salt Lake City, UT, US
Website:
lumen.com
Stephan Ramos, Mba Work Experience Details
  • Lumen Technologies
    West Division Sales Manager Consumer Markets
    Lumen Technologies
    Salt Lake City, Ut, Us
  • Lumen Technologies
    West Division Sales Manager Consumer Markets
    Lumen Technologies 2018 - Present
    Monroe, Louisiana , Us
  • Vivint Smart Home
    National Senior Sales Manager, Business Development Mdu
    Vivint Smart Home 2017 - 2018
    Provo, Ut, Us
  • Comcast Cable
    Senior Sales Manager, Commercial Development Mdu
    Comcast Cable 2014 - 2017
    Philadelphia, Pa, Us
    Providing strategic sales leadership to support and grow Comcast’s residential, commercial, and multi-family revenue and market share. • Analyzed Sales, Retention, and Customer Satisfaction trends, preparing Executive Summary and Actionable Insights Report to Senior Leadership and Market/Division Executives regularly. Make recommendations and agree upon strategic direction based on analysis (M^M, Y^Y, Seasonality, Baseline, Outliers), KPI’s: e.g. Channel Sales Results, Sell-in Percentage, Average Revenue per Unit, Connects v. Disconnects (NET RGU’s), and Financials: e.g. ROI, IRR, and Net Cash flow. • Develop Business Plan and Go-to- Market strategies to new and existing growth markets. Skills including: SWAT analysis, Key Success Factors, Core Competencies, Competitive Analysis, Value-Chain Analysis, Marketing Plan, Break-even Analysis, Targeted Pricing Plan, Revenue Analysis, Cash Flow Analysis, Sustainability, Supply Chain Analysis, and Forecasting. • Execute sales, marketing, and retention initiatives within 1,500,000+ homes passed. • Develop and Execute Market sales and operations strategies with Residential, Multi-Family, Business to Business, Cable Stores, Retail Partners, and Field Operations to grow revenue and market share.• Manage the Mountain West Region’s contract management processes, contracting process, procurement, and acquisitions, including contract formation, negotiation, financial analysis and risk management.• Mentor, coach, and develop rewarding actions and behaviors across a platform of internal and external cross-functional teams in a trust-based environment that fosters open communication, collaboration, creative thinking, and cohesive team effort.• Proven track record in successfully leading creative, dynamic, and high-performing teams.
  • Comcast Cable
    Commercial Sales Manager, Mdu
    Comcast Cable 2012 - 2014
    Philadelphia, Pa, Us
    • Developed Business plans, Go-to-Market Strategies, and Operational Optimization plans focused on growing our market share and increasing revenue generating unit/activities in Commercial Development and Multi-Dwelling Units, 520,000+ units passed.• Led a team of Senior Contract Sales Executives, Inside Sales Professionals, Sales Engineer, and Sales Operations and Analysis Executives. Scope including: Hospitals, Medical Facilities, Assisted Living, Nursing Homes, Universities, Apartments, Townhomes, Condos, Single Family Homes, HOA’s, PUD’s, RV Parks, Marina’s, and Government Facilities.• Managed the Mountain Region’s contract management processes, contracting process, procurements, and acquisitions, including contract formation, negotiation, financial analysis and risk management.• Prepared Executive Summary Reports and Actionable Insights Reports based on Revenue, Cash Flow, IRR, and Forecasting to Market Senior Leaders and Market Executive Financial Officers.• Developed and led Market sales and operations strategies with Residential, Multi-Family, Business to Business, Cable Stores, Retail Partners, and Field Operations to grow revenue and market share in Commercial Development and Multi-Dwelling Units. • Worked across internal and external teams to develop strategies, identify best practices and recommend improvements to training, systems and processes.• Proven track record in successfully leading dynamic cross-channel/cross-functional teams and developing a cohesive high-performing sales and operations department.
  • Comcast Cable
    Senior Mdu Account Manager
    Comcast Cable 2008 - 2012
    Philadelphia, Pa, Us
    • Managed an ongoing complex funnel of 200+ opportunities and prospects, amounting upward of 20,000+ unit’s year over year.• Cultivated strong relationships with Owners, Boards, Directors, C-Level executives, Associations, and other Organizations.• Served as a primary contact and escalation point for all of my accounts ensuring the best customer experience, timely resolution of issues, and product delivery to fortify relationship strength.• Partnered closely with Field Sales and Business Operations channels to deliver a best in class customer experience, as well as plan and budget for functions, sales events, and go-to-market strategies that would benefit the company and clientele.• Partnered with Pricing and Marketing to create profitable target offers and specials for large Commercial and MDU customers.• Analyzed the ROI of various business scenarios and ensured that decisions aligned with the Company’s best interests. Developed business cases to support recommendations and presented my report to the Market CFO for approvals.• Developed and delivered sales performance plans to clients including identification of objectives and action programs to achieve our shared business goals. Conducted tactical planning, standardized reporting, and feedback on effectiveness of existing sales plans.• Worked with Product Management and Large Customer Commercial and MDU Marketing to improve the customer experience to drive increased resident, property, and owner loyalty.
  • Comcast Cable
    Xfinity Sales Executive
    Comcast Cable 2007 - 2008
    Philadelphia, Pa, Us
    • Trained, Coached and Developed a pilot sales team of 6 new hire door to door professionals to canvas strategic geographical “soft spots” in our business. • Responsible for being a team lead and individual producer, managing turf assignments, real-time reporting and analysis, and preparing actionable development plans. • Monitored, measured, and adjusted strategies based on the individual sales person’s development plan. Implemented new processes as necessary to eliminate unnecessary hurdles to achieving our business objective. • Reported to leadership on progress, implemented feedback, and adjusted strategies as necessary to ensure the pilot program was a success.• Average producer on my team stack ranked higher than the tenured middle average of the sales channel in the first 90 days.
  • Comcast Cable
    Operations Trainer
    Comcast Cable 2004 - 2007
    Philadelphia, Pa, Us
    • Responsible for the needs and performance assessment of 750+ Sales and Operations professionals, curriculum development and delivery of trainings, and measurement for effective Learning and Development.• 20% development time/ 80% platform time. Scope included New Hire, Sales, Up skills, Certifications, Leadership, Change Management, and New Product Launch Training. • Acted as Nesting Supervisor following 7 week New Hire Training. Oversaw a team of 20+generalists with the goal of easing the transition from new hire training to a tenured team, managed raising the floor, managing the base, increasing proficiency, and reducing attrition.

Stephan Ramos, Mba Skills

Team Building Customer Service Management Account Management Project Management Strategy Contract Negotiation Strategic Planning Business Development Sales Analysis Leadership Marketing Telecommunications Team Leadership Business Partner Relations Contract Management Negotiation Relationship Building Marketing Strategy Sales Management Customer Retention Salesforce.com Contractor Management Strategic Negotiations Strategic Leadership Cable Television Cable Broadband Fiber To The X Long Term Business Relationships Sales Operations Sales Process Swot Analysis Operations Management Hospitality Industry Business Analysis Business Relationship Management Direct Sales Strategic Partnerships Business Strategy Pricing Strategy Cross Functional Team Leadership Customer Experience Customer Engagement Business Relationship Building Customer Relationship Management Solution Selling Financial Analysis Business Process Improvement Training

Stephan Ramos, Mba Education Details

  • Western Governors University
    Western Governors University
    Management And Operations
  • University Of Utah
    University Of Utah
    Business And Consumer Economics

Frequently Asked Questions about Stephan Ramos, Mba

What company does Stephan Ramos, Mba work for?

Stephan Ramos, Mba works for Lumen Technologies

What is Stephan Ramos, Mba's role at the current company?

Stephan Ramos, Mba's current role is West Division Sales Manager Consumer Markets.

What is Stephan Ramos, Mba's email address?

Stephan Ramos, Mba's email address is st****@****ink.com

What schools did Stephan Ramos, Mba attend?

Stephan Ramos, Mba attended Western Governors University, University Of Utah.

What skills is Stephan Ramos, Mba known for?

Stephan Ramos, Mba has skills like Team Building, Customer Service, Management, Account Management, Project Management, Strategy, Contract Negotiation, Strategic Planning, Business Development, Sales, Analysis, Leadership.

Who are Stephan Ramos, Mba's colleagues?

Stephan Ramos, Mba's colleagues are Kaderin Boone, Kurt Hasten, Kirk Poling, Mathew W., Frederick O., Tanaiya Anderson, Lance Powell.

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